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Field Desktop Support Tech-California City, CA
Field Desktop Support Tech-California City, CAGeorgia IT Inc • California City, CA, United States
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Field Desktop Support Tech-California City, CA

Field Desktop Support Tech-California City, CA

Georgia IT Inc • California City, CA, United States
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  • [job_card.full_time]
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Field Desktop Support Tech

Location : California City, CA 93505

Duration : 6 months

Rate : DOE

USC & Green cards Preferred.

Responsibilities :

  • Advanced desktop support experience- troubleshooting, configuration, software installation
  • Adept at M365, Windows, Active Directory, ticketing systems
  • Provide troubleshooting and support to end users on a variety of issues- incidents and problems
  • Provide technical assistance to the customer (Examples)
  • Password reset
  • Account information
  • Case number information
  • Adobe Reader issues
  • Brower issues
  • Technical computer issues
  • Internet connectivity
  • Set up equipment for employee use
  • Image computers using a variety of methods
  • Install and perform minor repairs to computers and peripheral equipment within the office premises
  • Must have strong networking skills- IDF / MDF, switches, routers, access point

Experience :

  • Around 5 years of experience in software, hardware, and network
  • Provide technical assistance for user questions / issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365, M365
  • Experience with of Windows, M365, PC and Printer configuration
  • Strong customer service skills, detail oriented, and deadline driven
  • Strong phone and verbal communication skills along with active listening skills
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    Desktop Support • California City, CA, United States

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