Accounts Receivable and Collection Specialis

At Harvard Bioscience, Inc (HBIO),the Accounts Receivable (AR) and Collections Specialist is an integral part of the Order to Cash process. They are responsible for supporting accurate and timely billing, assisting in the processing of customer payments, and resolving any impediments to timely cash collections. This role requires strong attention to detail, excellent communication skills, and the ability to resolve issues while maintaining positive relationships with customers and colleagues.

Essential Duties and Responsibilities

• Customer Vendor Maintenance :
• Support our new and existing customers with their vendor onboarding process.
• Complete onboarding surveys, establish customer relationships by using commercial procurement portals.
• Ensure that HBIO documentation is updated and distributed as needed.
• Billing
• Generate and distribute accurate customer invoices and statements in a timely manner.
• Upload invoices to various commercial payment portals as needed and ensure successful processing to prevent rejections.
• Monitor Payment portals and resolve any rejections
• Collections :
• Monitor all invoices uploaded to the commercial procurement portals for payment dates and resolve any exceptions or rejections.
• Perform initial or early-stage collections outreach via phone or email on targeted accounts.
• Cash Application Support

This role will be fully trained in cash applications to ensure timely posting of cash in the absence of the AR Analyst

Qualifications and Skills

A high school diploma or equivalent is required. An associate or bachelor's degree in accounting, finance, or a related field is preferred. An equivalent combination of relevant education and experience will be considered.

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