Business Systems Analyst II

Job Description

Job Description

Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business support-related activities.

• 30% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
• 25% Guide both technical and customer departments in the development of the systems that support the business solution.
• 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.
• 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
• 10% Provide input on the business direction for system changes.
• 10% Validate the business need for solutions to business problems and process improvements.
• 5% Assist in the development and documentation of training materials. Mentor or train less experienced staff.

Required Skills and Abilities : Demonstrated understanding of concepts of the supported business unit. Basic knowledge of standard industry practices. Demonstrated knowledge of procedures for the business unit. Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units. Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes. Excellent analytical skills. Good conceptual skills. Able to read and comment on test plans and test matrices, project plans, and scope and design documents. Required Software and Other Tools : Microsoft Office. Preferred Skills and Abilities : Conceptual understanding of project management techniques. Able to influence and negotiate solutions to business problems. Preferred Software and Other Tools : Visio, MS Project or similar software, data mining using DB2, SQL, and / or other tools. Work Environment : Fast-paced, high demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Required Education : Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree. Required Work Experience : 4 years of IT business analysis experience. Preferred Education : Bachelor's degree-in Computer Science, Business Administration, or other job related field or 4 years of job related experience with government business and / or similar insurance companies. Preferred Licenses and Certificates : Certified Business Analysis Professional (CBAP), HIPAA, LOMA.

26 Century Blvd, Suite ST610

Nashville, TN 37214

Information Systems Job Category - Credit Check must be processed during pre-screens. CGS

Refer to the background requirements / Handbook for more details

Conversion Salary : $75k - 85k - Depending on active certifications / experience

Manager may also look to do a follow up in person interview with candidates relocating so they will need to be onsite for that. This position is full-time onsite located at 26 Century Blvd., Ste. ST610 Nashville, TN 37214-3685. (40 hours / week, 8 hours / day) Monday – Friday

Required Education : Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree.

Required Work Experience : 4 years of IT business analysis experience. Day to Day : Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customers' objectives for the work effort. Provide guidance with planning and prioritization of business support-related activities.

Require Skills and Abilities :