Operating System / Network Analyst

Operating System / Network Analyst

Job no : 536228 Work type : Classified Staff Location : Eugene, OR Categories : Information Technology, Computer and Information Science Department : Finance and Administration Shared Services - Information Technology Classification : Operating Systems-Network Analyst 1 Appointment Type and Duration : Regular, Ongoing Salary : $22.47 - $36.59 per hour FTE : 1.0 Review of Applications Begins January 13, 2026; position open until filled

Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a cover letter, and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring.

Department Summary The mission of the Shared Services Information Technology (IT) group focuses on customer service combined with technology and process competency. The services we provide include : IT strategy, business continuity, disaster recovery consultation, system / data backup / recovery, hardware lifecycle management / procurement, consultation for unit software / hardware needs, desktop support, system and software support, project management for software implementation and upgrades, decision support and reporting, communication with Information Services, liaison with other University service providers, and printing / printing contract management. Administrative Services oversees multiple business hubs and Shared Service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on supporting department-specific budget, finance, payroll, human resource and procure-to-pay functions; as well as specialized physical security technologies. We are a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable support structures across campus.

Position Summary

The purpose of this position is to support the information, data, systems administration and networking needs of the customers of Finance and Administration Shared Services IT primarily, the University of Oregon Police Department (UOPD), Utilities & Energy (UE), and Finance and Administration Shared Services (FASS). Responsibilities include assisting in the maintenance of systems, applications and local area networks across multiple campus locations, provisioning and maintaining servers, workstations, and mobile devices, installing and configuring software, providing formal training for new hardware and software, contacting hardware and software vendors for information and preparing proposals and technical reports for new computer system acquisitions, and providing technical support and assistance for a wide variety of systems. Interactions / contacts occur daily with students, faculty, staff, and campus visitors in the course of performing work. A supervisor typically assigns the incumbent work individually or indirectly when they are a member of a team. Decisions are most often made within established guidelines, but they may be made regarding the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs. The Operating System / Network Analyst (OSNA) will not directly supervise other employees, though will on occasion be required to organize and coordinate the work of internal and 3rd-party resources to complete projects or fix problems. The OSNA works as a member of a team and tasks are assigned by a supervisor, team lead, or undertaken using individual initiative and prioritization. Decisions are made within broad parameters, including the best method and materials necessary to perform a particular task. They include setting priorities, assessing customer needs and responding to those needs. The position will participate in both formal and informal procurement and other decision-making activity with financial implications. The position will have no budget authority. As an Operating Systems / Network Analyst, the person in this position is expected to remain current with new software and hardware technologies in a constantly growing environment. The position will be responsible for following guidelines and standards developed by FASS IT, University Information Systems, Utilities & Energy, UOPD, and Oregon Department of public safety standards and Training (DPSST). This position will report to the Director of FASS IT. Work is reviewed regularly by the Director of FASS IT as well as the FASS IT team lead.

Work Schedule Typical daytime hours with occasional after-hours and week-end work. This position will be included in the 24 / 7 on-call rotation within FASS IT. On-Call Rotation This position will be required to serve on-call duties on a rotational basis after learning critical systems. This may include responding to emergencies during off hours, including weekends and holidays. On site, response to campus is expected within 60 minutes from the time of the call, if needed. Communication is via a cellular phone, using text or voice modes.

Minimum Requirements

This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and / or experience.

Special Requirements :

• Candidates must meet the following requirements in order to advance.
• Must successfully pass an in-depth law enforcement background check.
• Must submit fingerprints to obtain a FBI Criminal Justice Information Systems (CJIS) security clearance.
• Must complete and maintain Law Enforcement Data Systems (LEDS) certification.
• Must complete and maintain Level 4 CJIS Security Awareness Training.

Professional Competencies

Ability to perform duties in a way that advances and supports the mission of the department and university.

Ability to work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions.

Ability to take initiative, looking for what needs to be done and doing it.

Skilled in paying close attention to detail.

Proficient in maintaining a safe and safety-conscious workplace.

Proficient in maintaining a respectful workplace and model a positive and proactive attitude.

Ability to model the highest ethical standards.

Proficient in providing superior customer service.

Preferred Qualifications

If using equivalent experience to meet minimum qualifications, preference will be given to candidates who have an associate's degree or higher.

One year of experience working in the field of computer technology.

Experience working with Building Automation Systems software and devices.

Experience working in Relational Database design and systems administration concepts and best practices in a production environment.

Experience creating and maintaining code written in Windows or Linux scripting languages.

Experience with System Administration in a large, enterprise environment.

Experience managing Operational and Data Warehouse databases.

Experience with project management concepts and practices.

Experience successfully communicating complex technical and operational issues to non-technical users.

FLSA Exempt : No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website. The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and / or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.