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Sr. Key Account Manager - 1421
Sr. Key Account Manager - 1421SP Associates • Portland, OR, US
Sr. Key Account Manager - 1421

Sr. Key Account Manager - 1421

SP Associates • Portland, OR, US
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We are seeking an experienced Senior Key Account Manager to lead strategic customer relationships and sales initiatives within industrial water treatment markets. The ideal candidate will bring deep technical knowledge in areas such as cooling systems, wastewater treatment, and recovery boiler operations, along with a proven track record of delivering results in complex industrial environments. This role offers significant career growth, strong benefits, and the opportunity to make a meaningful impact in a high-performance, customer-focused organization.

Key Responsibilities

  • Manage and grow key customer accounts within the industrial water treatment market
  • Develop strategic plans to increase account penetration, customer satisfaction, and profitability
  • Provide expert technical support across cooling, wastewater, recovery boiler, and related treatment systems
  • Serve as a trusted advisor to customers, offering process optimization, cost savings, and problem-resolution guidance
  • Collaborate with internal teams, including technical support, engineering, and product management
  • Support customer site audits, equipment evaluations, performance reviews, and solution implementation
  • Maintain strong CRM discipline, documentation, and account data
  • Represent the business professionally at customer sites and industry events

Required Qualifications

  • Bachelor’s degree in Chemical Engineering or related technical field
  • 8–10+ years of experience in industrial water treatment
  • Strong background in cooling systems, wastewater treatment, and / or recovery boiler operations
  • Valid driver’s license with a clean driving record
  • Ability to lift up to 50 lbs and spend time walking, standing, sitting, and bending in industrial settings
  • Experience working in pulp and paper operations
  • Background in high-volume, onsite industrial chemical service
  • Strong data analysis, troubleshooting, and customer-facing communication skills

    • What We’re Looking For

  • A motivated, self-directed professional with strong problem-solving skills
  • Someone who thrives in industrial manufacturing environments
  • An individual who excels at building strong customer relationships and delivering measurable value

    • Compensation & Benefits

  • Company vehicle with fuel and maintenance covered
  • Sales incentive plan (35%), paid quarterly with guaranteed first-year payout
  • Full benefits (medical, dental, vision) starting day one
  • 401(k) with company match
  • Three weeks vacation plus floating holidays and sick time
  • Career advancement opportunities

    • Work Environment

  • Onsite role, Monday–Friday
  • Approximately 25% travel
  • No direct people management responsibilities
  • Role may require occasional on-call scheduling
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