Senior Manager, Data Center Engineering

Job Description

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The Role

The Engineering Manager provides technical guidance across data center engineering operations. This position requires the ability to supervise a 7×24 highly trained multidisciplinary engineering team. The position is responsible for the daily maintenance of the electrical and HVAC systems, UPS systems, fire detection systems, and building automation and monitoring systems. The Engineering Manager will ensure that critical equipment such as generators, batteries and UPS systems are tested on a prescribed basis, monthly, quarterly, or yearly basis. The Manager will supervise a staff of 10-14 trade and lead technicians and is responsible for evaluating training needs for the staff as well as preparing and implementing individual development plans in coordination with the site Director. In addition, the Engineering Manager will directly manage vendors providing daily repairs and preventive maintenance work. The Engineering Manager will ensure that only trained vendors are working on Fidelity’s critical electrical and mechanical infrastructure. The Engineering Manager will ensure that all vendors and employees will perform work according to all state and federal laws, and OSHA requirements.

Please note that this is a Facilities (MEP focused) role, not an IT role.

The Expertise and Skills You Bring

This position will be filled by an experienced Engineering manager that has demonstrated complete knowledge in data center electrical and mechanical equipment and systems. The candidate must have outstanding verbal, writing, and interpersonal skills, be a teammate and motivator, and be capable of covering the Director’s responsibilities on an ad hoc basis. Data Center Certifications such as CDCEP, CDCPM, CDCDP, CDCMP, etc. are a plus. A minimum 4-year degree in a related field or equivalent work experience is a related field is considered a plus.

Primary Responsibilities

• Management, assessment, and development of Building Engineers
• Oversee all preventive and remedial maintenance work on building mechanical and/or electrical systems to assure critical power, cooling, heating, and humidification requirements are met with no adverse business impact.
• Assists the Director with projects, budgets, plans, improvements, and continuous updates of department policies & procedures.
• Demonstrates the ability to monitor multiple building systems, correcting deficient performance through BAS adjustments, on-site remedial maintenance and effective emergency response actions when required.
• Direct vendors/contractors performing remedial repair activities.
• Applies tools, processes, procedures, and notifies/advises director as appropriate to ensure the consistent flow of information and activities.
• Responsible for Daily Log Entries: Accuracy, Content, Executable detail, and associated Closure of reported issues in a timely manner.
• Review daily log entries / update engineering staff via email.
• Assist with all department projects, plans and improvements.
• Demonstrates ability to switch to standby generators and bypass UPS systems when an electrical alarm or failure occurs, consistent with procedures, communicating all actions taken through the escalation process.
• Demonstrates the ability to employ both an electrical riser and one-line diagram to locate, employ or correct faulty electrical circuits and related protective devices.
• Demonstrates the ability to select appropriate third-party resources in response to emergencies and normal work orders, communicating needs and schedules as directed by administration or management.
• Demonstrates ability to operate fire detection and suppression systems, locate and correct trouble faults and follow proper system protection procedures when work is performed in areas covered by fire systems.
• Demonstrates appropriate work habits, procedures, an in-depth knowledge of OSHA regulations to ensure the safety of self, fellow workers and building tenants.
• Reviews required documentation on all work orders, labor hour reports and overtime submissions consistent with corporate and departmental rules.
• Ability to read / understand blueprints and specifications.
• Demonstrates proficiency in correct handling and documentation of hazardous materials, refrigerants, electrical circuits, water treatment chemicals, solvents, and cleaning supplies to protect personnel and property from undue risk.
• Review rounds for completeness and accuracy.
• Update and coordinate the National Routine Maintenance Schedule.
• Conduct prescribed rounds of all critical spaces and document.
• Update and review the daily engineering logs.
• Conduct Data Center tours when required.
• Develop and implement the Master Training Schedule.
• Assist the Director with the IT change control process
• Review and approve all vendor security access.
• Provide vendor/contractor quality control and ensure document compliance
• Other site-specific duties as required.
• Maintain strict management of the infrastructure operations and control systems to eliminate risk by unauthorized employees, vendors, visitors.
• Provide management oversight over key process and associated performance metrics for Fidelity EMS and ISO 14001 programs

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

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