Senior Solutions EngineerSYSPRO • Remote, US, US
Senior Solutions Engineer
SYSPRO • Remote, US, US
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- [job_card.full_time]
- [filters.remote]
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[job_card.job_description]Diploma or Degree in related field 5–7+ years’ experience in technical support, pre-sales, or similar roles. Led discoveries and product demonstrations for a technical solution(s) (ERP, CRM, WMS, MES or similar) Understanding of the Manufacturing and Supply Chain industries Basic technical knowledge of the product or platform (e.g., SaaS, software solutions). Strong attention to detail and ability to follow specifications. Good communication skills for internal collaboration. Ability to learn quickly and adapt to new technologies. Problem-solving and troubleshooting skills. 10 paid vacation days 6 paid wellness days 1 paid volunteer day off to make a difference in your community Medical, dental, and vision insurance; PPO from the 1st of the month after hire! Group term life and LTD insurance paid by SYSPRO Voluntary STD, plus supplemental benefits through UNUM Employee Assistance Program 401k (starting day 1 of hire!) with company match after 1 year of employment
Description
To support the sales team by creating and customizing product demonstrations that showcase the value and functionality of solutions to prospective clients. This role focuses primarily on demonstrations and value proposition to New Logo Opportunities and Strategic Customer Partnerships.
Key Responsibilities
- Serve as a specialist in leading functional discoveries and demonstrations New Logo sales cycles.
- Develop and configure product demos based on client requirements provided by the sales team.
- Help drive continuous improvement through the Pre-Sales and Sales Organization.
- Ensure demos are accurate, visually appealing, and aligned with solution capabilities.
- Maintain demo environments and update them with new features or releases.
- Collaborate with sales and product teams to understand solution functionality and client needs.
- Troubleshoot and resolve technical issues in demo environments.
- Document demo processes and maintain a library of reusable demo assets.
Skills, Knowledge and Expertise
Benefits
13 paid company holidays in 2025
SYSPRO is a leading, global Enterprise Resource Planning software provider that was established in 1978. SYSPRO specializes in key manufacturing and distribution industries. With a strong commitment to channel partner growth and offices in the United States, Canada, Africa, the UK, Asia, and Australasia, SYSPRO customers are backed by a team of global experts who drive maximum value out of IT systems and business solutions. When you work at SYSPRO, it’s more than just a job. You are part of a global force that uses innovation to enhance the way businesses operate. And we have fun doing it.
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