Client Account Manager

Looking to grow with SD Premier Consulting? This opportunity is worth considering!

We are seeking a Client Account Manager to oversee AT&T residential wireless accounts across Orange County. You’ll be the go-to partner for customers, ensuring continuous satisfaction and also spotting opportunities for growth. Prepare to guide clients through cellphone purchases while helping resolve their issues and creating strategies that keep them loyal. This is a role where your ability to nurture relationships while competing for results makes all the difference.

We deliver comprehensive solutions designed to accelerate growth and expand market presence, helping businesses thrive in competitive markets. As a Client Account Manager, you’ll be part of a culture where service, retention, and competition fuel both company success and your career advancement.

Key Responsibilities of a Client Account Manager :

• Serve as the primary point of contact for AT&T wireless customers.
• Assist clients with cellphone purchases and account management.
• Provide tailored solutions to enhance customer satisfaction and retention.
• Monitor client accounts to identify opportunities for upselling and cross-selling.
• Resolve issues promptly to maintain trust and loyalty.
• Collaborate with internal teams to ensure seamless service delivery.
• Track performance metrics to meet retention and growth goals.
• Represent SD Premier Consulting with professionalism and integrity.