Front Desk Coordinator

Job Description

Job Description

We are looking for a Front Desk Coordinator to join a team in Brooklyn Park, Minnesota. In this role, you will serve as the first point of contact for visitors, ensuring an attentive and welcoming experience. This is a long-term contract position where you will play a key role in supporting daily operations and assisting various city departments.

Responsibilities :

• Greet and assist visitors, providing a friendly and attentive first impression.
• Direct individuals to the appropriate departments or personnel based on their needs.
• Offer general information about city services, policies, and procedures.
• Handle utility bill payments, including processing both drop-box and walk-in payments.
• Manage scheduling for public conference rooms and city appointments.
• Update and maintain lobby information screens with relevant city updates.
• Assist with mailroom tasks, such as sorting mail and operating mailroom equipment.
• Address sensitive or complex inquiries by routing them to the appropriate staff members.
• Complete administrative tasks and projects for various city departments.
• Proven experience in receptionist or front desk roles, preferably in a detail-oriented office environment.
• Strong customer service skills with the ability to handle inquiries and provide accurate information.
• Familiarity with multi-line phone systems and answering inbound calls efficiently.
• Prior experience performing administrative tasks, including scheduling and payment processing.
• Proficiency in using office equipment and technology, such as mailroom tools and scheduling software.
• Excellent organizational and multitasking abilities.
• Strong communication skills, both verbal and written.
• Ability to maintain discretion and confidentiality when handling sensitive matters.

Benefits are available to contract / temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.