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Front Desk Aministrator
Front Desk AministratorSteven B Richlin OD Inc • Los Angeles, CA, US
Front Desk Aministrator

Front Desk Aministrator

Steven B Richlin OD Inc • Los Angeles, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description
Description:

We are seeking a polished, motivated, and detail-oriented Front Desk Adminstrator to be the first point of contact in our boutique optometric practice. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in delivering exceptional customer service.

Key Responsibilities:

  • Greet and assist patients and guests with warmth, professionalism, and efficiency
  • Answer, screen, and direct incoming phone calls appropriately
  • Schedule, confirm, and manage appointments with attention to detail
  • Maintain and update patient information within the Electronic Health Record (EHR) system
  • Coordinate patient flow to ensure a seamless and timely experience
  • Manage incoming and outgoing mail, packages, and office communications
  • Maintain a pristine, organized, and inviting front desk and reception area
  • Provide administrative support to clinical and management teams as needed
Requirements:
  • Professional, polished appearance and demeanor
  • Strong communication and interpersonal skills
  • Professional, friendly, and customer-focused demeanor
  • Ability to prioritize, and remain composed in a busy setting
  • Ability to multitask in a fast-paced, patient-focused environment
  • Detail-oriented with strong organizational skills
  • Experience in a medical, optometric, or boutique customer service setting preferred
  • Comfortable working with computers and EHR systems
  • Committment to excelence and high standards
  • Must be available to work Saturdays

If you are service-driven, have a positive attitude, detail-oriented, and passionate about delivering a refined, concierge-level patient experience, we invite you to apply and become an integral part of our luxury optometric practice.

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Front Desk Aministrator • Los Angeles, CA, US

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