Field Service Technician

Overview

As a Field Service Technician, you will specialize in repairing commercial laundry equipment for our direct distribution team. You will be dispatched from your home to troubleshoot and perform mechanical / electrical repairs on various makes of commercial laundry equipment (washers, dryers, ironers, etc.) at various business environments, such as work out facilities, laundromats, hospitals, motels etc. Building a healthy business relationship with our customers is critical to growing and maintaining our business and your positive attitude and work ethic will be instrumental in our success.

You should be adaptable, and self-motivated, have exceptional customer service skills, and a willingness to participate. The people who thrive at Alliance Laundry Systems Distribution love, take pride in their work and enjoy finding efficient ways to help our customers succeed.

The ideal candidate will be located within the Buffalo, NY area.

Responsibilities

• Troubleshoot and repair commercial laundry equipment (On Premises Laundry & Vended)
• Install replacement parts as needed
• Accurately document all service activities, including time and materials
• Accurately document all travel activities, including mileage and fuel purchases
• Communicate effectively with customers regarding repair work to ensure satisfaction
• Communicate effectively with service manager, parts department, and vendors to facilitate accurate work product
• Maintain tools, service equipment, and service vehicle (company supplied)
• Assist the install crews with equipment installations and deliveries
• Other tasks and responsibilities as required to maintain efficient department operations

Qualifications

Education and Experience :

Skills and Abilities :

Travel :

Standard and Physical Requirements :

This position offers :

For New York the base compensation range for this role starts at $23.00 per hour . Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

ID : 8SR6Ct