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Slot Supervisor
Slot SupervisorSAHARA • Las Vegas
Slot Supervisor

Slot Supervisor

SAHARA • Las Vegas
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description:

Responsible for supervising daily slot operations on the casino floor and certifying the Slot Guest Service Representatives provide a fun, friendly, efficient service and sophisticated experience for our guests

Job Focus:
Focus is on, but not limited to the following:

  • Commits to, practices, and promotes the SAHARA Core values and ensures employees follow these concepts
  • Demonstrates clear, open, friendly and positive communication with internal and external guests
  • Instills a strong sense of employee pride, responsibility, and commitment through job training and development of subordinates
  • Ensures Title 31 procedures are properly implemented and maintained
  • Observes and safeguards the assets of the company
  • Protect the confidentiality of Company documents and files under immediate control
  • Complies with and verifies signatory controls
  • Keep up to date on Slot Marketing activities and events at the property
  • Understands and assists employees with all of their assigned job functions
  • Exercises discretion and independent judgment with respect to matters of significance
  • Performs responsibilities in accordance with all Company standards, policies, and procedures
  • Other job related duties as assigned

Desired Qualifications:

  • At least three (3) years of Slot Operations Supervisory experience.
  • High School Diploma or equivalent is required.
  • Must have the ability to effectively communicate in English with guests, employees, and management both written and verbal forms
  • A professional demeanor and attire is to be maintained at all times
  • Must have excellent customer service and organizational skills with the ability to maintain a positive and friendly attitude toward guests as well as all employees
  • Previous experience in a high-end luxury Gaming or Hospitality environment is desired
  • Must have exceptional time management skills and can multi-task with ease
  • A proficient understanding of Casino systems and Computer systems such as: Microsoft Word, Excel and Outlook, is preferred
  • Proven ability to resolve guest conflicts in a positive and professional manner making decisions in the best interests of our guests and the company
  • Thorough understanding of Title 31 requirements. For example, all acceptable or unacceptable currency transactions, logging requirements, NIL’s MTL’s, and CTRC’s, etc
  • Follow all Responsible Gaming Guidelines. For example, self-limiting requests and checking identification for individuals who appear under 30 years of age
  • Ability to maintain high morale through support, appreciation and development of employees
  • Ability to handle and cope well with stress and remain calm under pressure
  • Able to work varied shifts, including weekends and holidays
  • A valid Nevada Gaming license and Alcohol Awareness Card is required and must be obtained before entering this position

  • Must be 21 years of age or older

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