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Concierge
ConciergeResidence at Carlisle Management • Carlisle, Ohio, USA
Concierge

Concierge

Residence at Carlisle Management • Carlisle, Ohio, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Summary :

We are seeking a warm welcoming and detail-oriented Concierge to be the first point of contact for residents families visitors and team members. This role is responsible for creating a positive first impression managing front desk operations and supporting the community with administrative services. The ideal candidate brings professionalism empathy and excellent communication skills to every interaction ensuring that our community remains a place of connection comfort and care.

Key Responsibilities :

  • Greet residents families team members and visitors in a professional warm and inviting manner.
  • Maintain a clean organized reception area that supports a positive community experience.
  • Deliver exceptional customer service assisting with questions concerns and navigating the community while being mindful of mobility memory or sensory needs.
  • Professionally answer and direct phone calls.
  • Provide administrative support including filing typing mail sorting and data entry.
  • Manage front desk operations guest sign-ins and security measures.
  • Assist with community communications by maintaining bulletin boards updating signage and creating marketing materials.
  • Manage the sale and tracking of various resident and guest purchases.
  • Assist with setup and coordination of activities and events.
  • Build positive ongoing relationships with residents families and team members while upholding ethics and integrity.

Requirements

Education :

High School Diploma or GED preferred.

Skills and Qualifications :

  • Previous experience in customer service or reception preferred ideally in senior living hospitality healthcare or a similar setting.
  • Professional patient and pleasant demeanor.
  • Excellent interpersonal skills.
  • Strong time management and organizational skills with attention to detail.
  • Technological proficiency (Microsoft Office typing printing multi-line phone systems etc.).
  • Strong verbal and written English communication skills.
  • Sound judgement and a strong ethical foundation in decision-making.
  • Flexibility to work various shifts including weekends and holidays.
  • Physical Requirements :

  • Ability to sit stand or walk for long periods.
  • Ability to move comfortably and safely which can include lifting bending stretching squatting etc.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • As an equal opportunity employer we are committed to creating a diverse and inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status. If you require reasonable accommodation to complete a job application pre-employment testing job interview or to otherwise participate in the hiring process please contact

    Salary Description

    Starting at $14.50 / hr based on experience

    Employment Type : Hourly

    Experience : years

    Vacancy : 1

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    Concierge • Carlisle, Ohio, USA

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