Project Manager - Builder Operations Manager
W2 Contract ONSITE out of Atlanta, GA 30339
The Operations Manager role plays a critical role in our client's Builder Operations team. The role is :
Highly cross-functional with leadership exposureFast-paced with unique learning and innovation opportunitiesPart of a fast-growing business and team with an exciting growth trajectoryWhat you'll be doing :
Account Onboarding and Operations
Ramp up projects to launch new builder communities with appliances.Own the onboarding process for new accounts, effectively managing, tracking, and coordinating with cross-functional stakeholders to execute all setup steps in a timely manner.Create, document, and manage all tasks within the onboarding process, utilizing strong project management skills to execute the projects on time.Ensure accuracy and process adherence across stakeholders on all new account documentation. Troubleshoot and help resolve issues quickly and efficiently.Collaborate with internal stakeholders, customers, and third parties to gather and submit required information accurately.Manage projects for new customers, improvement opportunities, or other ad hoc projects as needed.Project Management
Manage cross-functional projects. Define owner and timelines and hold responsible parties accountable for meeting deadlines and requirements.Verify that processes and procedures for operational execution meets contractual, program, and policy expectations.Document process flows and account behavior for end-to-end workflows to share with extended team.Identify, recommend, and implement improvement and innovation opportunities in existing processes.Process Improvement
Identify, recommend, and implement improvement and innovation opportunities in existing processes.Perform root cause analyses and identify how to overcome root cause issues.Work cross-functionally to gain input, implement, and ultimately track improvement opportunities.Qualifications :
6+ years of relevant experience desired.Advanced Excel knowledge – VLookup, XLookup, Pivot Tables, etcHighly detail oriented with the ability to track progress on multiple projects at the same timeCross functional project management experienceExperience working within the Construction industry would be helpful and desirableUniversity degree in operations, supply chain, or other related business field is a plus but not required.