Talent.com
Director, Database & Technology
Director, Database & TechnologySouth Arts • Atlanta, GA, United States
Director, Database & Technology

Director, Database & Technology

South Arts • Atlanta, GA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position Title : Director, Database & Technology

FLSA Classification : Full-time / Exempt

Reports To : Vice President of Finance & Operations

Job Summary :

The Director, Database & Technology provides strategic leadership and hands-on management of South Arts’ cloud-based software, applications, and databases. The role oversees the organization’s IT infrastructure including hardware, software, and vendor relationships ensuring secure, scalable, and mission-aligned technology solutions. Working closely with fundraising, programs, and communications teams, the Director leads the development of integrated systems (most notably Salesforce) to support data-driven decision-making and operational efficiency. This position blends the responsibilities of a technical project manager, systems administrator, database analyst, and architect, with a strong emphasis on innovation, collaboration, ethical AI adoption, and long-term planning.

Company Requirements :

  • Support the overall mission of the organization.
  • Support progress toward achieving the current strategic plan.
  • Support Diversity, Equity, Inclusion, and Accessibility (DEIA) initiatives.
  • Assist customers and constituents in a professional and timely manner.
  • Lead budget planning and program forecasting for relevant areas of responsibility.
  • Travel and field work in the region, as required for the position.
  • Accept job responsibility modifications as needed for alignment with funding, program, or strategic plan changes.
  • Other duties as assigned to successfully implement responsibilities.

Responsibilities :

  • Provide oversight and strategic direction for the Database & Technology function, including budgeting, procurement, and maintenance of IT and data systems, policies, procedures, and guidelines.
  • Lead organizational data and database architecture to ensure systems are scalable, secure, and aligned with South Arts’ mission and strategic goals.
  • Champion technologies that enhance organizational efficiency, including responsible AI adoption.
  • Collaborate cross-functionally to identify data needs and deliver tailored analytical reports and dashboards.
  • Gather and evaluate requests for system improvements; implement enhancements in collaboration with stakeholders.
  • Plan and conduct staff training on technology systems and data tools; maintain resources to support ongoing learning and adoption.
  • Promote a culture of data-informed decision-making across programs, fundraising, and operations.
  • Represent South Arts in professional communities (e.g., Salesforce Nonprofit Dreamin’, Technology Association of Grantmakers) to stay informed of emerging trends and share insights.
  • Support a hybrid work environment by ensuring secure, reliable access to systems for remote and on-site staff.
  • Technology

  • Manage IT infrastructure, hardware, software licenses, and applications across in-office and remote environments.
  • Oversee maintenance and procurement for computers and peripheral devices.
  • Manage relationships with third-party IT vendors and service providers.
  • Serve as primary system administrator for cloud-based applications (e.g., Microsoft 365, Asana, Zoom, Slack).
  • Provide technical support and troubleshooting for staff across platforms and devices.
  • Monitor system performance, user access, and software updates to ensure reliability and security.
  • Ensure ethical and secure use of AI technologies in alignment with organizational values and data governance policies.
  • Handle administrative functions such as user provisioning, license management, and routine system tasks for cloud-based applications.
  • Salesforce Implementation & Project Management

  • Provide strategic leadership and architectural oversight of Salesforce to meet evolving organizational needs.
  • Manage development of a unified CRM integrating financial, fundraising, communications, and grants management functions.
  • Lead cross-departmental collaboration to define business requirements, design scalable solutions, and implement enhancements.
  • Oversee strategic use of Marketing Cloud Account Engagement to support communications and donor engagement.
  • Coordinate project timelines and budgets; align initiatives with organizational goals.
  • Vet, hire, and manage technical consultants and contractors; serve as liaison for Salesforce vendors and partners.
  • Facilitate change management and staff engagement to drive adoption of new features and workflows.
  • Maintain architectural documentation, data governance policies, and internal guidelines to ensure system integrity and sustainability.
  • Plan for platform upgrades, seasonal releases, and long-term strategy.
  • Implement and enforce data security policies, including user access controls and field-level security.
  • Participate in taskforces and working groups to develop data-driven solutions that improve efficiency.
  • Provide regular updates to leadership on system status, enhancements, and strategic opportunities.
  • Salesforce Administrator

  • Serve as primary Salesforce administrator : user management, page layouts, reports and dashboards, and field-level configurations.
  • Manage routine Salesforce maintenance to ensure stability and performance.
  • Support staff with troubleshooting, user access issues, and general Salesforce inquiries.
  • Identify and install appropriate AppExchange apps (e.g., event management, mass email, donation handling).
  • Train new users and provide ongoing support to grow Salesforce proficiency.
  • Monitor and maintain data integrity through audits, deduplication (e.g., Duplicate Check), and validation processes.
  • Manage data imports and exports, ensuring accuracy and consistency across systems.
  • Oversee regular data backups and maintain disaster recovery protocols.
  • Maintain documentation of configurations, user guides, and administrative procedures.
  • Coordinate seasonal releases, updates, and long-term planning to ensure smooth transitions and system alignment.
  • Qualifications : Education :

  • Bachelor’s degree in a relevant field is required.
  • Experience :

  • Minimum 5 years of experience as a Salesforce Administrator; experience with system architecture and platform development strongly preferred.
  • Salesforce certifications preferred (e.g., Administrator ADM201 / ADM211, Nonprofit Cloud / NPSP, Platform App Builder, Data Architecture).
  • Additional certifications in IT, cybersecurity, or cloud platforms considered a plus.
  • Knowledge :

  • A documented history of successful project completion.
  • A demonstrated ability to understand and articulate complex processes.
  • Experience providing excellent technical support to staff and other constituents.
  • A demonstrated ability to evaluate and prioritize information gathered from multiple sources and reconcile conflicts.
  • Strong Salesforce interest and ability to quickly master new technology.
  • Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred.
  • Strong understanding of Salesforce best practices and functionality preferred.
  • Experience with nonprofit processes preferred.
  • Excellent project management skills and a positive attitude; ability to meet deadlines and prioritize concurrent request.
  • Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests
  • Creative and analytical thinker with strong problem-solving skills across all levels of the organization.
  • Demonstrated ability to communicate effectively verbally and in writing with all levels of the organization.
  • Flexible and adaptable style; a leader who can positively impact both strategic and tactical database and technology initiatives.
  • Ability to assess the impact of new requirements on Salesforce and other integrated systems.
  • Ability to manage and maintain all version upgrades, integration processes and applications.
  • Basic knowledge of remote team meeting software.
  • Understanding of data security, backups, and disaster recovery.
  • Knowledge of cybersecurity best practices and risk mitigation for data breaches and system vulnerabilities.
  • Abilities and Skills :

  • Advanced knowledge of Microsoft 365 (Outlook, Word, Excel).
  • Proficiency in Salesforce administration, including user management, data modeling, and report / dashboard creation.
  • Experience with data integrity tools (e.g., Duplicate Check) and data governance best practices.
  • Familiarity with Salesforce automation tools and Nonprofit Success Pack features.
  • Familiarity with AI tools and responsible implementation in nonprofit settings.
  • Basic knowledge of customer relationship management systems, Salesforce experience preferred.
  • Other Requirements :

  • The position will be based at South Arts’ office in Atlanta, GA.
  • Physical Requirements :

    Sedentary work - Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

    The worker is required to have close visual acuity to perform an activity such as : preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and / or operation of machines (including inspection); using measurement devices; and / or assembly or fabrication of parts at distances close to the eyes.

    Use of fingers - Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.

    Salary and Benefits :

  • Salary range : $85,000 $90,000 annually; negotiable based on education and experience.
  • Benefits

  • South Arts offers an excellent benefits package that includes health, dental, and life insurance; long-term and short-term disability; vacation; paid holidays; and a 403(b) plan with company match.
  • The position is based out of our Atlanta, Georgia office. Our current hybrid model is primarily teleworking with a designated amount of time each month spent in the Atlanta office.
  • Application Submission :

    Deadline : Open until filled

    Email resume and cover letter to : hr@southarts.org

    Attn : Human Resources

    South Arts’ mission is advancing Southern vitality through the arts. South Arts is a non-profit regional arts organization founded in 1975 to build on the South’s unique heritage and enhance the public value of the arts. South Arts’ work responds to the arts environment and cultural trends with regional perspective. South Arts’ offers an annual portfolio of activities designed to address the role of the arts in impacting the issues important to our region, and to link the South with the nation and the world through the arts.

    The organization works in partnership with the state arts agencies of Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee. It is funded by the National Endowment for the Arts, member states, foundations, businesses, and individuals.

    For more information about South Arts, please refer to our website at www.southarts.org

    Accommodations

    This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

    [job_alerts.create_a_job]

    Director Database Technology • Atlanta, GA, United States

    [internal_linking.similar_jobs]
    Director of Data Science for Strategy and Execution at EY-Parthenon

    Director of Data Science for Strategy and Execution at EY-Parthenon

    EY • Atlanta, GA, United States
    [job_card.full_time]
    At EY, we are committed to helping you shape a successful future in a globally connected environment.Join our team and contribute to building a better working world. As a Director of Data Science wi...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Director of SAP S4 Public Cloud Delivery

    Director of SAP S4 Public Cloud Delivery

    KPMG • Atlanta, GA, United States
    [job_card.full_time]
    KPMG's Advisory practice is our fastest growing segment, experiencing incredible client demand.We anticipate this trend to continue, and our professionals are expected to be adaptable in a collabor...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director / Sr Director Data / AI (Databricks)United States

    Director / Sr Director Data / AI (Databricks)United States

    Xebia USA • Atlanta, GA, US
    [job_card.full_time]
    Xebia is a pioneering Software Engineering and IT consultancy company, transforming and executing at the intersection of Domain and Technology to create digital leaders for our people, clients, par...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Data Solutions

    Director, Data Solutions

    HDS IP Holding • Atlanta, GA, US
    [job_card.full_time]
    Responsible for creating and driving the overall strategy and requirements for all data domains within the business unit. Provide oversight and leadership to the definition, implementation, maintena...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Actuarial Data & Transparency

    Director of Actuarial Data & Transparency

    CVS Health • Atlanta, GA, United States
    [job_card.full_time]
    A leading health solutions company is seeking a Lead Director to manage data analytics strategies and a team in Atlanta, Georgia. Responsibilities include overseeing analyses of Machine Readable Fil...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDash • Fayetteville, GA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Global Platform Team Lead and Senior Director - IT Security

    Global Platform Team Lead and Senior Director - IT Security

    Boston Consulting Group • Atlanta, Georgia, US
    [job_card.full_time]
    Locations : Boston | Atlanta | London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportuni...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    BCBA - Director of Clinical Growth and Expansion

    BCBA - Director of Clinical Growth and Expansion

    My Team ABA - GA • Atlanta, GA, United States
    [job_card.full_time]
    The Director of Clinical Growth and Expansion will lead strategic growth initiatives focused on expanding the company's ABA service network and hiring quality ABA providers (BCBAs, RBTs).This exper...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of SAP S4 Public Cloud Solutions

    Director of SAP S4 Public Cloud Solutions

    KPMG • Atlanta, GA, United States
    [job_card.full_time]
    KPMG's Advisory practice is rapidly growing, driven by an increasing demand from clients.We are looking for dynamic professionals who thrive in collaborative environments.At KPMG, our people are ou...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager Data Engineering

    Senior Manager Data Engineering

    Acuity • Atlanta, GA, United States
    [job_card.full_time]
    NYSE : AYI) is a market-leading industrial technology company.We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Board Certified Behavior Analyst (BCBA) / Clinical Director - Atlanta, GA

    Board Certified Behavior Analyst (BCBA) / Clinical Director - Atlanta, GA

    Blossom ABA Therapy • Atlanta, GA, United States
    [job_card.full_time] +1
    Monthly allowance for materials!.Blossom ABA Therapy is a company that cares.We want you to be successful and do our utmost to allow our BCBAs to thrive. We start by removing all administrative task...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director Data Science

    Director Data Science

    Visa • Atlanta, GA, United States
    [job_card.full_time]
    To ensure that Visa’s payment technology is truly available to everyone, everywhere requires the success of our key bank or merchant partners and internal business units. The North America Data Scie...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    BCBA - Clinical Growth and Expansion Director (m / w / d)

    BCBA - Clinical Growth and Expansion Director (m / w / d)

    My Team ABA - GA • Atlanta, GA, United States
    [job_card.full_time]
    The Business Development Specialist will lead strategic growth initiatives focused on expanding network participation and referral pipelines for both Medicaid and commercial insurance payers.This e...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager, Data Science

    Senior Manager, Data Science

    HD Supply • Atlanta, GA, United States
    [job_card.full_time]
    Responsible for managing the analytic team efforts to develop easily repeatable reports and dashboards that will allow internal clients to make data-driven decisions. Implement strategies which resu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Master Data Management

    Director of Master Data Management

    Global Payments • Alpharetta, GA, United States
    [job_card.full_time]
    Join a global leader in payment solutions at Global Payments, where we empower millions to effortlessly transfer money between buyers and sellers using our advanced technology.Serving over 3 millio...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Senior Director, Enterprise Data Protection

    Senior Director, Enterprise Data Protection

    Brown & Brown • Atlanta, GA, US
    [job_card.full_time]
    Senior Director Enterprise Data Protection.Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager Data Engineering

    Senior Manager Data Engineering

    Acuity Brands • Atlanta, GA, United States
    [job_card.full_time]
    NYSE : AYI) is a market-leading industrial technology company.We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Biostatistics

    Director, Biostatistics

    Edwards Lifesciences • Atlanta, GA, United States
    [job_card.full_time]
    Imagine how your ideas and expertise can change a patient's life.We generate extensive clinical evidence to demonstrate the effectiveness and safety of our innovations and how our products transfor...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]