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Client Coordinator
Client CoordinatorMvix • Sterling, Massachusetts, USA
Client Coordinator

Client Coordinator

Mvix • Sterling, Massachusetts, USA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Do you :

  • Like helping clients
  • Enjoy creating success stories
  • Enjoy providing training and guidance
  • Enjoy doing research surveys and webinars
  • Like being relied on by your clients

MVIX has a job for you! We turn clients days around by :

  • Training clients (remotely) on how to use our technology more effectively
  • Proactively contacting our clients and offering them services resolutions and training
  • Troubleshooting their hardware and software products remotely
  • Testing our products to help improve them and the client experience

    • Mvix a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Client Coordinator.

    If the above interests you apply to our growing team that has shaped on-site digital experiences for clients such as NASA Virginia Tech Kings Dominion Crowne Plaza and a variety of international deployments for various Fortune 500 Companies.

    We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling VA. Remote options are available outside of the DMV region.

    Visit our success-stories

    Requirements :

  • At least 1-3 years of client-facing experience; preferably in a retail or technology-oriented environment (B2B or B2C)
  • Prior experience in training coordination is a PLUS
  • Strong customer service skills
  • Be well spoken and able to assist clients over the phone
  • Ability to conduct webinar training sessions with the use of webcam
  • Develop expertise in and maintain current knowledge of product and trainings processes
  • Willingness to learn new technologies

    • Why is Mvix such an exciting place to work

  • Our clients range in size from small to Fortune 100
  • We serve 11 industries - no day is the same!
  • Partnerships with companies like LG Sony and BrightSign keep us learning and cutting edge
  • We encourage (and want) creative thinking and solutions from you!
  • We work as a team but promote the individual
  • Company events on a frequent basis
  • Can you take the monthly pool air hockey or trivia trophy

    • Benefits include :

  • Generous PTO sick leave and holidays
  • Health and dental insurance
  • Ongoing certification opportunities
  • Competitive 401k match
  • Flexible hours (no weekend / overnight shifts)
  • Gym membership reimbursement
  • Company-funded professional development
  • Life insurance
  • Short-term disability insurance

    • Did we mention a pet friendly environment

    If youre interested in joining our team please apply at our Careers Page. You can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!

    Required Experience :

    Manager

    Key Skills

    Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

    Employment Type : Full-Time

    Department / Functional Area : Sales

    Experience : years

    Vacancy : 1

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    Client Coordinator • Sterling, Massachusetts, USA

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