Bilingual Community Relations Coordinator

Overview

Do you thrive on building connections and making an impact

If youre a confident self-driven professional who loves meeting new people and creating meaningful relationships this is your opportunity to shine! At KidsCare an award-winning leader in pediatric healthcare were looking for a Community Relations Coordinator who is ready to bring energy independence and entrepreneurial spirit to our dynamic this role youll have the freedom to innovate while representing a trusted healthcare organization.

At KidsCare we desire to work with individuals who embody the values of the organization which together create our C.A.R.E. culture . Our award winning healthcare organization is looking for someone who is a proactive confident self-starter with exceptional communication skills to fill the role of Community Relations return we offer a full benefits package to include health dental vision disability and life insurance; paid time off paid holidays 401K professional development funds company care and tuition reimbursement.

We ask that interested candidates complete the Cultural Index Survey by following the link so we may see how it might apply to your professional needs as well as our company requirements. This short survey should take no longer than 10 minutes to complete.

Responsibilities

As a Community Relations Coordinator at KidsCare youll be the driving force behind building strong meaningful connections within the pediatric community. Your mission : cultivate trusted relationships with physicians referral coordinators and case managers while partnering closely with Directors of Nursing RNs and Clinical Managers to support growth and deliver exceptional care to families.

Essential Duties and Responsibilities

• Manage and develop an assigned Sales Territory including Hospitals Clinics Specialists and Social Workers.
• Establish co-marketing opportunities within community of DME Medical Supplies and Medical Vendors.
• Organize & coordinate call rotation to maximize market impact in all lines of business. this will include in-services and / or cold calls.
• Provide education to caregivers / patients on services provided & continuous care coordination options
• Correspond with physicians / case managers / referral coordinators to ensure satisfaction with our services.
• Facilitate Meet and Greets with Caregivers of patients in home or in hospital setting prior to discharge.
• Ability to integrate multiple lines of business into marketing platform for various referral sources.
• Develop new referral sources and increase brand awareness through networking and community events.
• Organize and Represent KidsCare Home Health at resource fairs health fairs and / or community events.
• Routinely meet with other agencies at networking events to build rapport & ascertain industry changes.
• Ability to track analyze & report readmission data & provide care coordinators with statistics on quality parameters.
• Responsible for budget tracking and cost managing of expenses monthly according KidsCare policy.
• Meet or exceed monthly referral & admit goals for assigned territory.
• Build cohesive relationships with DON RNs and Clinical Managers to aide with productivity assess needs and increase patient census.
• Comply with all safety policies practices & procedure.
• Willing to travel 30%.
• Take on additional responsibilities as need.

Qualifications

Education and Work Experience Requirements

Other Qualifications and Skills

Physical Demands / Working Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience :

IC

Key Skills

Administrative Skills,Time Management,Diplomatic Skills,Listening Skill,Languages Fluency,Organizational Skill,Pressure Management,Discipline Skills,Communication,Relationship Management,Client Services,Flexibility,IT Skill,Orderly Condition,Secretarial Skill

Employment Type : Full-Time

Department / Functional Area : Marketing

Experience : years

Vacancy : 1