Mortgage Operations Account Manager

A company is looking for an Account Management (Mortgage Operations) professional.

Key Responsibilities

Manage a pipeline of up to 30 clients

Communicate regularly with clients, adhering to specific communication SLAs

Review documentation and manage aged loans, including handling withdrawal and cancellation requests

Required Qualifications

High School Diploma or GED equivalent

Minimum of 5+ years of experience in Mortgage, preferably in origination or correspondent lending

Strong working knowledge of Encompass

Client service focus with an emphasis on loan quality and risk management

Ability to work in a high-volume environment