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Automation Analyst I Napa, California
Automation Analyst I Napa, CaliforniaJBA International • Napa, CA, United States
Automation Analyst I Napa, California

Automation Analyst I Napa, California

JBA International • Napa, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
  • Lead all phases of system design, development, testing, and support.
  • Provide status updates, work plans, written documentation, and training.
  • Develop and maintain quality assurance standards to ensure daily, weekly, and month-end functions are completed accurately and timely.
  • Streamline automation processes by eliminating unnecessary tasks.
  • Develop robust business infrastructure workflows to minimize execution time of business tasks.
  • Test, analyze, and implement current software vendor upgrades.
  • Prioritize technical issues and communicate resolution times as needed.
  • Maintain the imaging system of organizational documents.
  • Maintain Redwood Group uptime standards during project conversions and cutovers.
  • Manage third-party support (consultants and vendors) for implementing and enhancing business systems.

    • Computer Operations

    • Create, develop, and integrate new processes and instructions for Robotic Process Automation (RPA).
    • Identify opportunities for workflow automation and process improvements.
    • Maintain a service log for workflow errors.
    • Ensure scheduled workflow jobs process timely and accurately.
    • Develop and maintain department instructions and check-off sheets for daily and monthly functions.
    • Post business reports timely and accurately.
    • Respond to high-priority requests for document assistance via phone and email.
    • Provide technical support for enterprise workflow and RPA issues.
    • Deliver exceptional service to members, volunteers, team members, and service providers.
    • Uphold department service standards.
    • Contact vendors for system support and maintenance.
    • Review user creation, deletion, and modification daily for automation systems.
    • Set up and maintain user security for workflow and RPA platforms.
    • Ensure proper encryption of data exchanged with outside vendors.

      • Other Functions

    • Maintain technical skills to support current and future hardware and software needs.

      • #J-18808-Ljbffr

    [job_alerts.create_a_job]

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