Entry Level Accounting and Customer Service Associate

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Job Summary : We are seeking a friendly and motivated Accounting and Customer Service Associate to join our team. In this role, you will assist the accounting and customer Service team by answering questions, resolving issues, and providing a positive experience. Product training provided.

Key Responsibilities

• Assist with accounts payable and accounts receivable
• Reconcile general ledger accounts, including bank and balance sheet accounts
• Assist with month-end, quarter-end, and year-end close
• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Resolve customer issues in a timely and professional manner
• Document customer interactions and follow up as needed
• Work collaboratively with team members and supervisors

Qualifications

• Associates degree or higher
• 13 years experience required
• High attention to detail and accuracy
• Strong analytical, organizational, listening and communication skills
• Positive attitude and willingness to learn
• Basic computer skills
• SAP experience a plus but not required