Client Solutions Manager

Client Solutions Manager

The Client Solutions Manager for Meta's Global Business Group is a strategic solution-driver who puts our customers at the core of everything we do. In this role, you will lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allows the individual to translate a business objective into an analysis framework, in order to provide best-in-class data-driven consultative sales approach, and the capacity to thrive in an agile, team-focused environment delivering against business goals.

Required Skills :

1. Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners

2. Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)

3. Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies

4. Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth

5. Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders

6. Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations

7. Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership

8. Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments

9. Manage account operations (e.g. troubleshooting issues, account set up, etc.)

10. Work and collaborate across internal cross-functional teams to project manage complex workstreams

11. Travel as needed

Minimum Qualifications :

12. 5+ years of experience with online advertising / online media

13. Bachelor's Degree

14. Advanced experience structuring and manipulating raw data into datasets for analysis

15. Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights

16. Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases

17. Proven track record in leveraging data to develop broader prototyping solutions for the entire team

18. Experience driving a book of business, increasing revenue and business performance

19. Experience delivering insights to both technical and non-technical audiences

20. Experience working across cross-functional teams

21. Experience influencing executives and clients

22. Experience navigating ambiguity with agility to effectively lead complex and changing priorities

23. Understanding of the technology landscape

Preferred Qualifications :

24. Experience working cross-functionally with Product teams to improve products features and functionalities

25. Knowledge and experience with data querying (e.g., SQL, advanced Excel / Google Sheets)

26. Knowledge of statistics and experience with statistical packages such as R, SAS, or SPSS

27. Experience with Meta's full suite of advertising solutions

28. Experience with business case modeling and market / opportunity sizing

Public Compensation : $85,000 / year to $126,000 / year + bonus + equity + benefits

Industry : Internet

Equal Opportunity : Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.