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Client Service Associate Solon, OH
Client Service Associate Solon, OHAdvisor Talent Solutions • Solon, Ohio, USA
Client Service Associate Solon, OH

Client Service Associate Solon, OH

Advisor Talent Solutions • Solon, Ohio, USA
[job_card.variable_hours_ago]
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  • [job_card.full_time]
[job_card.job_description]

Position : Client Service Associate

Firm : Alpha Planning

Location : Solon OH

Are you passionate about the complex nature of financial planning and eager to grow within a boutique advisory firm Alpha Planning located in Solon OH is seeking a Client Service Associate who is extremely detail-oriented and resourceful ready to play a vital role on our team.

In this position your accuracy and ability to solve problems will be essentialnot only for supporting our clients but also for ensuring the foundation of our client relationships remains strong. These skills are crucial to the success of both our clients and our firm. We will set you on a path to develop into a more client-facing or advisory role over time. If youre ready to make an impact and grow professionally we want to meet you!

Culture & Upside :

  • Small-team intimacy : Youll join a team where everyones personality style and strengths add color. Be ready to bring your own unique perspective!
  • Results-focused expectations : Employees generally work 40 hours per week sometimes more but success is measured by results. Occasional evening / after-hours meetings and events may be required especially for those interested in future advisory roles.
  • Mentorship & long-term growth : Progression into Client Service Manager or Financial Advisor role possible.

Who will thrive here

Those who love unpacking complexity catching errors before anyone else communicating clearly problem solving and contributing new ideas. You prefer the right way to the quick way and want your work to pave your path forward in the financial services industry.

What Youll Do :

  • Ensure client data and paperwork are perfectly prepared for meetings each week averaging 15-20 appointments
  • Master multiple software systems to efficiently support client needs and meeting preparation
  • Coordinate essential pre- and post-meeting tasks for smooth client interactions
  • Train to support trades and handle client paperwork during meetings
  • Learn and master our process for preparing advisors recommendations
  • Bring fresh perspective and problem-solving to operational challenges
  • Support client-facing tasks with growth into answering basic financial planning requests
  • Develop and grow with the firm for potential future role in management and / or advisory pathways

    • What Were Looking For :

  • High school diploma required
  • Exceptional attention to detail and a commitment to accuracy in all tasks
  • Eagerness to learn and demonstrated passion for the financial services industry
  • Demonstrated proficiency with Microsoft Excel
  • 1 years of work experience exhibiting strong attention to detail and accountability for processes
  • Proven ability to prioritize tasks and work independently following training
  • Demonstrated history of critical thinking and effective problem-solving skills

    • Bonus Points :

  • Bachelors degree in business finance or a related field
  • Hands-on experience with CRM platforms financial planning software and / or innovative AI tools such as ChatGPT
  • Proven background in roles that require creative problem-solving and proactive decision-making
  • Genuine interest in expanding knowledge and skills toward a future career in financial advising

    • What Youll Get : Pay & Perks :

  • $42k - $45k competitive base pay
  • Position offers annual variable compensation and bonuses that are directly tied to the success of our team and firm. As your years of service with the company increase so does your share of the bonus poolrewarding your ongoing commitment and bottom-line impact. With strong performance and continued growth total compensation has the potential to exceed $100000 annually.
  • PTO
  • 401k

    • Schedule :

  • In office : Monday Friday 9 : 00am 5 : 30pm
  • Some evenings required for client events and evening appointments

    • Presented by Advisor Talent Solutions

    Advisor Talent Solutions part of the AE Management LLC family of companies supports independent advisor businesses with their hiring needs. We are not the employer for this position. If you are selected your employer will be the hiring business. Our team is your main point of contact initially and will guide you through the application process.

    Learn more about our approach and services at

    Required Experience :

    IC

    Key Skills

    Restaurant Experience,Time Management,Food Service,Data Entry,Customer Service,Direct Support,Computer Skills,Serving Experience,Medical office experience,Dietary Department Experience,Medical Terminology,Phone Etiquette

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 42 - 45

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    Client Service Associate • Solon, Ohio, USA

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