Director of Facilities Operations

Job Description

Job Description

Job Summary / Company : We are seeking a highly experienced and professional Director of Facilities Operations to provide strategic leadership and operational management for all physical plant, grounds, and support services. This pivotal role ensures a safe, efficient, and aesthetically pleasing environment through effective leadership, resource management, and compliance with all relevant codes and institutional standards.

Responsibilities :

• Direct and manage all aspects of building systems maintenance, encompassing HVAC, electrical, plumbing, carpentry, and general structural repairs.
• Develop, implement, and rigorously manage a comprehensive preventive maintenance (PM) program to maximize asset lifespan, minimize system downtime, and support energy efficiency goals.
• Ensure prompt and effective response to all service requests and maintain high standards for work quality and efficiency across all skilled trades.
• Conduct regular, thorough inspections of all facilities and grounds to ensure continuous compliance with operational standards, applicable building codes, life safety regulations, and environmental standards.
• Supervise skilled trades staff and coordinate the procurement and management of specialized vendor contracts, ensuring all external work meets institutional quality and safety standards.
• Establish and enforce best-practice standards for the cleanliness, hygiene, and overall sanitation of all facilities, including academic, administrative, recreational, and public spaces.
• Oversee all custodial operations, including managing staffing schedules, optimizing resource allocation, and coordinating supply procurement.
• Implement robust quality assurance protocols, ensuring all cleaning practices adhere to health and safety regulations and support institutional sustainability goals (e.g., green cleaning initiatives).
• Provide timely and professional support for special event setups and manage immediate response to emergency cleaning needs.
• Supervise groundskeeping personnel responsible for the maintenance of all landscaping, hardscapes, and exterior signage.
• Develop and execute seasonal maintenance plans, manage essential grounds equipment, and coordinate services as required for optimal exterior condition.
• Ensure all outdoor spaces are safe, accessible, attractive, and align with institutional aesthetic and accessibility standards.
• Direct and coordinate all snow and ice removal operations and manage response protocols for other inclement weather events to maintain safety and access.
• Develop, control, and manage the annual operational budget for facilities services, adhering strictly to established authorization levels and institutional financial policies.
• Conduct needs forecasting, monitor expenditures, and proactively identify opportunities for cost-saving and efficiency improvements.
• Coordinate all procurement activities for supplies and services, ensuring rigorous compliance with institutional and public procurement policies.
• Maintain accurate financial and operational records to support internal and external audits and required reporting. Strategic resource allocation and meticulous vendor performance management are critical.
• Serve as the primary liaison between the Facilities department and all internal stakeholders (e.g., departments, offices) and external partners.
• Proactively communicate service schedules, project impacts, and emergency response information through clear, timely channels, ensuring operational transparency.
• Contribute to emergency preparedness planning, develop comprehensive operational protocols, and actively support broader institutional initiatives such as space planning and sustainability.
• Demonstrate strong interpersonal skills, leverage data-informed decision-making, and maintain a commitment to service excellence. This role requires availability for off-hour emergencies and call-in requirements.

Qualifications / Background Profile :

Education : A Bachelor's degree in a relevant field such as Engineering, Facilities Management, Construction Management, or Business Administration.

Note : Progressively responsible related experience may be considered as a substitute for the education requirement on a year-for-year basis.

Experience : 5-7 years of progressively responsible and hands-on experience in facilities operations, including significant supervisory or managerial experience across technical trades, custodial, and / or grounds services.

This job is In-Person.

Pay Range : Hourly $50.00 to $65.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.