Fleet Support EngineerVertex Sigma Software • Austin, TX, US

Fleet Support Engineer

Vertex Sigma Software • Austin, TX, US

[job_card.variable_days_ago]

[job_preview.job_type]

[job_card.full_time]

[filters_job_card.quick_apply]

[job_card.job_description]

The Fleet Support Engineer on the Vehicle Development team will be actively engaged in the operational uptime of our fleet. The ideal candidate will be a technical expert, adept at collaborating with cross-functional teams, meticulously documenting troubleshooting processes, and providing real-time support for daily operations.

Shift : Sat-Wed 8am-6pm local time

Responsibilities :

Serve as the primary point of contact for real-time escalations for sensor-related fleet issues.

Conduct in-depth root cause analysis through comprehensive log review to identify and resolve fleet issues.

Develop, update, and maintain a comprehensive troubleshooting guide for technicians, incorporating newly diagnosed faults and their resolutions.

Perform hardware bring-up and validation procedures for new sensor components (LiDAR, radar, cameras, etc.).

Design and implement diagnostic procedures to streamline future troubleshooting processes, with a focus on sensor calibration and data integrity.

Historical review of vehicle / fleet data, including sensor data, identifying trends and issues.

Collaborate with engineering design teams to enhance tooling and improve issue detection capabilities.

Develop and implement effective countermeasures across the fleet to prevent recurring issues.

Define and capture essential data points to validate issue resolution and measure the effectiveness of implemented solutions.

Engage in cross-functional collaboration to drive continuous improvement in vehicle performance and reliability.

Availability for overtime as needed, with advanced notice provided.

Willingness to travel occasionally within the U.S. to support various operational locations.

Requirements

Qualifications :

Minimum 4-6 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a specific focus on perception systems and sensors.

Bachelor’s degree in Electrical Engineering or Computer Engineering.

Experience with low / high voltage circuits, Unified Diagnostic Services (UDS), and how to safely troubleshoot.

Understanding of hardware and software systems architecture, communications to support in an operations setting.

Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components.

Self-starter, ability to build relationships across the company.

Ability to comprehend schematics, electrical diagrams, connector end views / pinout.

Pass a background check

Preferred Qualifications :

Experience with electric vehicle technology.

Experience with remotely supporting vehicle troubleshooting.

Knowledge of vehicle systems and diagnostics tools.

Experience with Linux & Python-based programming systems for fleet-level data processing.

Experience with software that interfaces with hardware.

Familiarity with networking, TCP, and socket programming.

Bonus Qualifications

Knowledge of automotive functional safety (ISO26262) standards

Firmware / Software experience (managing / developing / testing)

Experience with chassis and / or electromechanical systems

Experience with high speed bus protocols such as PCIe, Display Port, and HDMI

Benefits

Health Care Plan (Medical, Dental & Vision)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Training & Development

Retirement Plan (401k, IRA)

Free breakfast and lunch

[job_alerts.create_a_job]

Support Fleet Support • Austin, TX, US

[internal_linking.similar_jobs]

Technical Customer Support Engineer

VirtualVocations • Austin, Texas, United States

[job_card.full_time]

A company is looking for a Technical Customer Support Specialist.Key Responsibilities Triaging customer issues and debugging problems related to the AI platform Collaborating with engineering an...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Customer Support Administrator

VirtualVocations • Austin, Texas, United States

[job_card.full_time]

A company is looking for a Customer Support Administrator, EMEA - Temp.Key Responsibilities : Creates and validates sales orders, providing guidance to resolve errors Coordinates internal and ext...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Relay Settings Engineer 2

GAI Consultants Inc. • Austin, TX, United States

[job_card.full_time]

GAI Consultants is seeking a Relay Settings Engineer 2 with protective relay experience for transmission and distribution systems. The successful candidate will work on various substation and / or pro...[show_more]

[last_updated.last_updated_30] • [promoted]

Equipment Integration Engineer

University of Texas at Austin • Austin, TX, United States

[job_card.full_time]

Equipment Integration Engineer.Texas Institute for Electronics.Texas Institute for Electronics (TIE).University of Texas at Austin-supported semiconductor consortium of state and local government, ...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Linux Technical Support Engineer

Source One Technical Solutions • Austin, TX, United States

[job_card.full_time]

Source One is a consulting services company and we’re currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX.Job Title : Te...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Desktop Support Specialist

SISL Global • Austin, TX, United States

[job_card.full_time]

Job Title - Desktop Support Specialist.Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platfo...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Customer Support Engineer

VirtualVocations • Austin, Texas, United States

[job_card.full_time]

A company is looking for a Customer Support Engineer who will bridge communication between customers and technical teams. Key Responsibilities Serve as a primary technical contact for customers, i...[show_more]

[last_updated.last_updated_30] • [promoted]

Service Engineer (27775)

Supermicro • Austin, TX, United States

[job_card.full_time]

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...[show_more]

[last_updated.last_updated_30] • [promoted]

Internship - Customer Support Engineer (Austin, TX)

ASML US, LLC • Austin, TX, United States

[job_card.full_time]

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.We design, deve...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Field Service Engineer - EUV

ASML US, LLC • Austin, TX, United States

[job_card.full_time]

As our Field Service Engineer, you will be an integral part of a team of engineers who assist our Customer Support (CS) organization install, repair and maintain ASML systems at customer sites.You ...[show_more]

[last_updated.last_updated_30] • [promoted]

Support Engineer I

Alliance Technical Group • Austin, TX, United States

[job_card.full_time]

Alliance Technical Group is a leading provider of systems and services for stack emissions monitoring at power plants and other industries nationwide. We are committed to delivering innovative solut...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Technical Support Engineer - EUV

ASML US, LLC • Austin, TX, United States

[job_card.full_time]

ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.We design, develop...[show_more]

[last_updated.last_updated_1_day] • [promoted]

Linux Technical Support Engineer (Austin)

Source One Technical Solutions • Austin, TX, US

[job_card.part_time]

Source One is a consulting services company and were currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX.Job Title : Tec...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Equipment Engineer, Texas Institute for Electronics

University of Texas at Austin • Austin, TX, United States

[job_card.full_time]

Equipment Engineer, Texas Institute for Electronics.Texas Institute for Electronics.Must be eligible to work in the United States on a full-time basis for any employer without sponsorship.Texas Ins...[show_more]

[last_updated.last_updated_30] • [promoted]

Customer Support Agent

VirtualVocations • Austin, Texas, United States

[job_card.full_time]

A company is looking for a Customer Support Agent.Key Responsibilities Handle support tickets through an online help desk for player-related questions and issues Identify areas for support artic...[show_more]

[last_updated.last_updated_30] • [promoted]

Vertex Tax

United Software Group • Austin, TX, United States

[job_card.full_time]

Kindly go through the below description.Location : Austin, TX OR Fremont, CA (Onsite 5days / week).Primary Skills 5+ years' experience with Vertex tax systems and ERP integrations.Secondary Skills Str...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Mobile Engineering

•US AMR-Jones Lang LaSalle Americas, Inc. • Tarrytown, TX, US

[job_card.full_time]

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...[show_more]

[last_updated.last_updated_variable_hours] • [promoted] • [new]

Desktop Support Technician

NextGen | GTA : A Kelly Telecom Company • Austin, TX, United States

[job_card.full_time]

IT Desktop Support Technician – Austin.The IT Support Technician is responsible for installing, maintaining, and monitoring cost-efficient technical and maintenance activities within the Service De...[show_more]

[last_updated.last_updated_variable_days] • [promoted]