Under general administrative direction this position will be responsible for overseeing and directing an employee and outside vendors as well as performing a variety of complex and difficult duties within the Risk Management Division as directed focusing primarily on the following areas of responsibility :
- Providing support to City departments in all phases of contracts leases licenses grants permits easements and other agreements insurance setting requirement interpretation and evidence of insurance analysis.
- Training City department staff personnel in insurance and risk management practices.
- Managing the Request for Qualifications (RFQ) / Request For Proposal (RFP) Process to establish and maintain a new ongoing Citywide Eligible List of Insurance Vendors (Insurance Brokers and Service Providers).
- Supporting the Division in managing the intricacies of budget work order development billing insurance placement and the procurement of brokers & service providers unique to the Division.
- Coordinating the evaluation of Citywide risk management maturity which includes but is not limited to :
Collaborating across City departments to design develop and administer additional training opportunities for understanding Risk Management processes and industry standards (e.g. ISO 31000)
Reviewing implementing and maintaining policies procedures and plan documents to ensure smooth operation of the Citys insurance programs.Conducting data analysis and preparing presentations reports and materials needed to facilitate insurance renewals and measure underwriting performance for various internally and external audiences.Researching best practices used in other jurisdictions and presenting a draft work plan with recommendations for enhancing and streamlining the Citys Risk Management program.Preparing reports and analyzing risk management data to support decision-making.Overseeing and directing outside vendors (e.g. brokers and risk management service providers) to ensure insurance policies and programs are placed renewed and well-documented in accordance with applicable policies that promote transparency and accountability.Providing support for the Contractor Development Program (CDP) (formerly known as Surety Bonding and Financial Assistance Program under Administrative Code Section 14B.16) in coordination within the Risk Management Division as well as Contact Monitoring Division and the CDP Administrator.Managing technology platform(s) utilized by the city (e.g. Peoplesoft ServiceNow Salesforce) to manage and track risk management data.Developing building and maintaining strong collaborative relationships with internal and external City stakeholders on Policy Financial and Operational matters related to the Citys Risk Management programsQualifications : Education
Possession of a baccalaureate degree from an accredited college or university; AND
Experience
Possession of three (3) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis development administration and reporting in major programs and functions of an organization in the areas of budgets contracts grants policy or other functional areas related to the duties of positions in the 182X Class series; AND
Substitution
Possession of a graduate degree (Masters degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration management business law contract law public policy urban studies economics statistical analysis finance accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
Desirable Qualifications (Ideal Candidate) :
The ideal candidate possesses :
1. Insurance Expertise
In-depth knowledge of property and casualty insurance with a strong understanding of risk management processes.Familiarity with insurance requirements in contracts and the ability to review and analyze insurance documents such as certificates of insurance (COIs) and endorsements.Experience with insurance policy renewal cycles and knowledge of various types of coverage (e.g. general liability auto liability workers compensation builders risk & inland marine professional liability etc.)Knowledge of general insurance industry standards such as ISO 31000.2. Contract and Document Review
Experience in reviewing professional services and construction contracts and applying risk management concepts.Strong critical thinking skills and the ability to work independently on assigned tasks and projects.3. Stakeholder Communication
Understanding the roles and responsibilities of insurance brokers versus insurance carriers and the ability to effectively communicate with both as needed.4. Regulatory Knowledge and Administrative Abilities
Ability to perform difficult and specialized administrative work involving individual judgment with knowledge of appropriate laws regulations and procedures.Familiarity with the Citys budget and work order processesImportant Note(s) :
One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.Applicants must meet minimum qualification requirements by the final filing date unless otherwise noted.Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.Additional Information :
Information About The Hiring ProcessConviction HistoryEmployee Benefits OverviewEqual Employment OpportunityDisaster Service WorkerADA AccommodationVeterans PreferenceRight to WorkCopies of Application DocumentsDiversity StatementInterested candidates are encouraged to apply AND complete Supplemental Questionnaire as soon as possible as this job announcement will close on January 2 2026 at 11 : 59pm.Please complete the Supplemental Questionnaire here : or incomplete submissions will not be considered. Mailed hand delivered or faxed documents / applications will not be accepted.For questions or inquiries please contact : Connie Poon Sr. Human Resources Analyst atYour application MUST include a resume . To upload these item please attach using the additional attachments function.Verification : Applicants may be required to submit verification of qualifying education and experience at any point in the application and / or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employers official letterhead specifying name of employee dates of employment types of employment (part-time / full-time) job title(s) description of duties performed and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employees class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income earnings business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required information on how to verify education requirements including verifying foreign education credits or degree equivalency can be found at ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at or if hearing impaired at (TTY).
The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV / AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.
Remote Work : No
Employment Type : Full-time
Key Skills
ISO 27001,Microsoft Access,Risk Management,Financial Services,PCI,Risk Analysis,Analysis Skills,COBIT,NIST Standards,SOX,Information Security,Data Analysis Skills
Experience : years
Vacancy : 1