Telecom Data Analyst

Job Title : Telecom Data Analyst

Duration : 08 months

Location : Beaverton, OR

On site role at WHQ, typical 8 am - 5 pm PST schedule

• Degree preferred but not required; IT/asset management certification also preferred
• 3 years' minimum experience in the telecom industry

Top skills required include the

• Ability to communicate with vendor partners; ability to self manage; and ability to cross-collaborate
• Candidates with network engineering experience are preferred
• Main focus will be on auditing inventory with providers in the telecom space

Description :

• The Telecom Data Analyst is responsible for managing telecom expenses, analyzing telecom data, and maintaining accurate inventory records.
• This role will work closely with telecom providers and carriers, engaging with them on matters related to billing and invoicing, activating, and disconnecting services, and supporting automation integrations.
• The ideal candidate will have experience with IT Asset Management (ITAM), telecom invoicing, and a strong understanding of industry standards and practices.

Key Responsibilities:

Telecom Billing & Invoicing:

o Engage with telecom providers and carriers to review and reconcile invoices for accuracy.

o Ensure timely processing of telecom invoices and resolve billing discrepancies.

o Validate and approve telecom invoices, ensuring alignment with contracted rates and usage.

Telecom Services Management:

o Coordinate with providers to activate new services and disconnect unused or outdated services.

o Maintain an up-to-date inventory of telecom assets, including voice lines, data circuits, and other telecom services.

o Conduct audits of telecom services to validate active circuits and eliminate unnecessary costs.

Automation & Integration:

o Collaborate with telecom providers and internal teams to integrate automated processes for billing and inventory management.

o Work with IT teams to develop and maintain APIs for billing and inventory synchronization with internal systems.

IT Asset Management (ITAM):

o Oversee the lifecycle of telecom assets, including procurement, deployment, management, and disposal.

o Maintain accurate records of telecom assets, ensuring compliance with ITAM standards.

Data Analysis & Reporting:

o Analyze telecom usage data to identify trends, anomalies, and cost-saving opportunities.

o Generate and present reports on telecom expenses, usage, and cost optimization strategies.

Qualifications :

• Bachelor's degree in Information Technology, Telecommunications, or a related field.
• 3+ years of experience in telecom expense management or telecom-related roles.
• Familiarity with IT Asset Management (ITAM) processes and best practices.
• Strong knowledge of telecom services, including voice lines, data circuits, and internet services.
• Experience with telecom billing and invoicing.
• Proficiency in telecom management platforms (TEM), such as Asignet, Tangoe, or similar.
• Excellent communication skills, both verbal and written.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Knowledge of API integrations and telecom provider systems is a plus.

Preferred Qualifications:

• Experience with automation processes related to telecom inventory and billing.
• Familiarity with telecom providers such as Telecommunication, Telecommunication, Lumen, and others.
• Strong organizational skills with attention to detail.
• Experience with Microsoft Excel and other data analysis tools.