Job Description
Job Description
Position Title : Receptionist
Location : 367 East Street, Tewksbury, MA - 01876
Shift Timing : Monday - Friday 8 : 45- 5 - 45 min. lunch break
Duration : 10 months contract and the possibility to extend the contract.
Pay Rate : $19.10 on W2
Job Description :
Prepare correspondence, forms, files and reports for processing, storage or forwarding, using Excel and Word programs, answer inquiries, operate standard office equipment and perform related work as required.
6. DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES
- Greet and assist members visiting the office in accordance with established procedures.
- File material in accordance with a prescribed classification system.
- Answer telephone calls, provide routine information concerning agency services and redirects calls as needed in accordance with established procedures.
- Prepare standardized forms according to established procedures.
- Receive, open, date stamp, investigate, assign and distribute incoming mail, messages, packages, etc. to appropriate individuals.
- Scan prepared documents into the Captiva system and index documents by envelope category, document category and document type.
- Retrieve and distribute records from files or boxes such as correspondence, applications, verifications, etc.
- Search and recover information from computer terminals in order to respond to inquiries or requests.
- Post information on such items as logs, spreadsheets, records or computer systems according to established procedures.
- Operate and provide instruction on the usage of standard office equipment such as copy machines, postage machines, fax machines, computers (such as PCs and Printers), telephones, mail openers, TTY equipment.
- Review forms, applications, documents, correspondence for accuracy and completeness.
- Provide information concerning such topics as meetings, schedules, appointments, cancellations, etc. to appropriate individuals either orally or in writing.
- Prepare and submit requisitions to maintain supply standards in accordance with established procedures.
- Compile data for office and / or agency reports.
- Provide inter and intra communications via the e-mail system.
- Operate specialized office equipment that requires manufacturer-training prior to use.
- Perform computer functions to create documents such as letters, e-mail, spreadsheets and charts, lists and memoranda.
- Maintain and update daily activities logs for ongoing or completed work assignments in order to control daily assignments and workflow.
- Maintain supply inventory, including assisting with ordering supplies.
- Operate a personal computer for both look up and data entry purposes.
- Aid in the development of production schedules, performance standards, quality controls, methods, procedures and operations regulations to assist clerical and operational procedures.
- Coordinate leave time, breaks, lunches, coverage times, and duty hours to ensure proper coverage.
- Ability to work in a team setting with team ownership of all assigned tasks.
- Perform other assigned duties as required.
7. Qualifications Required at Hire (List knowledges, skills, abilities)
Ability to understand and apply the laws, rules, policies and procedures governing assigned unit activities.Ability to read, write, and comprehend the English languageAbility to use proper grammar, punctuations and spelling.Ability to follow written and oral instructions.Ability to work accurately with names, numbers, codes and / or symbols.Ability to work with a computer comfortably with specific knowledge of Word and Excel programs.Ability to file material in accordance with standard filing procedures.Ability to maintain accurate records.Ability to communicate effectively in oral expression.Ability to establish and maintain harmonious working relationships with others.Ability to handle a fast-paced, front-facing environment.Ability to deal tactfully with others.Knowledge of clerical office practices and procedures including office record keeping, office correspondence control, the types and uses of office equipment and supplies and business letter preparation.Skill in operating general office machines and equipment such as photocopiers, telephone systems, postage meters, calculators, paging devices, hand collators, perforators, electric staplers, shredders or similar equipment.Ability to exercise sound judgement.Ability to lift a minimum of 35 pounds.Qualifications Acquired On Job (List knowledges, skills, abilities)
Knowledge of the laws, rules, policies and procedures governing assigned unit activities.Knowledge of the types and uses of agency forms.Knowledge of the proper telephone procedures for making and receiving agency calls.Company Description
About BCforward :
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
Company Description
About BCforward : \r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.