NOC EngineerVirtualVocations • Glendale, California, United States
[error_messages.no_longer_accepting]
NOC Engineer
VirtualVocations • Glendale, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a NOC Engineer, Remote.
Key Responsibilities
Maintain and expand customer relationships while ensuring adherence to service level agreements (SLAs)
Monitor incident request systems and take ownership of L3+ requests in accordance with standard operating procedures (SOPs)
Provide technical support and develop documentation for network audits and engineering tasks
Required Qualifications
Strong knowledge of network troubleshooting, including IP / TCP connectivity issues and VPN technologies
Expert-level knowledge of Azure cloud infrastructure and networking
Expert knowledge of antivirus, backups, and VMware / Hyper-V virtualization
Advanced knowledge of desktop and server operating systems, including Windows and Linux
Familiarity with ITIL / SLA principles and multiple ticketing systems
[job_alerts.create_a_job]
Noc Engineer • Glendale, California, United States
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