Talent.com
Remote Customer Service Representative
Remote Customer Service RepresentativeTEKsystems • Baton Rouge, LA, United States
[error_messages.no_longer_accepting]
Remote Customer Service Representative

Remote Customer Service Representative

TEKsystems • Baton Rouge, LA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]
  • Description
  • Develop and maintain working knowledge of current products and services offered by the company
  • Answer all calls and emails in a timely manner, in adherence to their goals
  • Document all call information according to standard operating procedures
  • Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
  • Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
  • Review all required documentation to ensure accuracy
  • Accurately process, verify, and / or submit documentation and orders
  • Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
  • Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
  • Must be able to navigate through multiple online EMR systems to obtain applicable documentation
  • Enter and review all pertinent information in EMR system including authorizations and expiration dates
  • Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies
  • Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered
  • Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.
  • #eastpriority25

    • Job Type & Location
    • This is a Contract to Hire position based out of Baton Rouge, LA.
    • Pay and Benefits
    • The pay range for this position is $16.00 - $16.00 / hr.
    • Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully remote position.
    • Application Deadline
    • This position is anticipated to close on Dec 12, 2025.
    • h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    [job_alerts.create_a_job]

    Customer Service Representative Remote • Baton Rouge, LA, United States

    [internal_linking.similar_jobs]
    Sales Representative-Remote

    Sales Representative-Remote

    Altec Industries, Inc. • Baton Rouge, Louisiana, United States
    [filters.remote]
    [job_card.full_time]
    Benefits There is an exciting opportunity for an Outside Sales Associate.With in-house training and technical sales support, you will have the tools and network to be successful and to present solu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    TurboTax Virtual Customer Care Associate

    TurboTax Virtual Customer Care Associate

    TurboTax • Baton Rouge, LA, United States
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additiona...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Virtual Customer Care Associate

    Virtual Customer Care Associate

    TurboTax • Baton Rouge, LA, United States
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additiona...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Remote Customer Support Representative

    Remote Customer Support Representative

    VirtualVocations • Baton Rouge, Louisiana, United States
    [filters.remote]
    [job_card.full_time]
    A company is looking for a Freelance Customer Support Representative for US hours.Key Responsibilities Triage, answer, and solve incoming customer requests Investigate and troubleshoot problems ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    ASL Customer Support Representative

    ASL Customer Support Representative

    VirtualVocations • Baton Rouge, Louisiana, United States
    [job_card.full_time]
    A company is looking for an ASL Customer Support Representative (Remote).Key Responsibilities Provide exceptional customer service in ASL by addressing account-related and technical support inqui...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative ( REMOTE WORK )

    Customer Service Representative ( REMOTE WORK )

    Morphius Corp • Baton Rouge, LA, US
    [filters.remote]
    [job_card.full_time]
    We are a rapidly growing company that has more clients than we can see.We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.W...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Remote Work

    Customer Service Remote Work

    Morphius Corp • Baton Rouge, LA, US
    [filters.remote]
    [job_card.full_time]
    We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we wo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Care Representative Remote

    Customer Care Representative Remote

    Morphius Corp • Baton Rouge, LA, US
    [filters.remote]
    [job_card.full_time]
    We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Call Center Representative

    Remote Call Center Representative

    MCI • Baton Rouge, LA, US
    [filters.remote]
    [job_card.full_time]
    Remote Call Center Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Respiratory Sales Representative

    Respiratory Sales Representative

    Sleep Management, LLC • Baton Rouge, LA, US
    [job_card.full_time]
    VieMed Healthcare is the largest independent specialized provider of non-invasive ventilation (NIV) in the US home respiratory health care industry. We specialize in treating the most challenging re...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical Equipment Customer Service Representative (TEMP)

    Medical Equipment Customer Service Representative (TEMP)

    Rotech Healthcare Inc. • Baton Rouge, LA, United States
    [job_card.full_time]
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Cell Phone Remote Repair Technician

    Cell Phone Remote Repair Technician

    UBreakIFix Louisiana • Baton Rouge, LA, US
    [filters.remote]
    [job_card.full_time]
    CELL PHONE REPAIR TECHNICIAN - Van Remote.Since its inception in 2009, uBreakiFix has grown to more than 600 stores in markets across the U. But the best part is that we're currently looking for...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Licensed Insurance Sales Representative

    Licensed Insurance Sales Representative

    R K Mehrotra - State Farm Agency • Baton Rouge, Louisiana, US
    [job_card.full_time]
    Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Licensed Insurance Sales Representative.R K Mehrotra - State Farm Agen...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Bilingual Customer Service Representative

    Remote Bilingual Customer Service Representative

    MCI • Baton Rouge, LA, US
    [filters.remote]
    [job_card.full_time]
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Call CenterSales Representative

    Remote Call CenterSales Representative

    MCI • Baton Rouge, LA, US
    [filters.remote]
    [job_card.full_time]
    Remote Call Center Sales Representative.MCI is a leading business process outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Mortgage Customer Service Representative

    Remote Mortgage Customer Service Representative

    MCI • Baton Rouge, LA, US
    [filters.remote]
    [job_card.full_time]
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Representative - Remote

    Customer Representative - Remote

    Prestige Travel Agency by Mich • Baton Rouge, Louisiana, United States
    [filters.remote]
    [job_card.part_time]
    [filters_job_card.quick_apply]
    About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the...[show_more]
    [last_updated.last_updated_variable_days]
    In Home Sales Representative

    In Home Sales Representative

    Erie Home • Baton Rouge, LA, US
    [job_card.full_time]
    Close More Deals | Earn More Money | $125,000 - $250,000 Annually.At Erie Home, a leading provider of residential roofing solutions, we set you up for success – pre-qualified leads, paid trai...[show_more]
    [last_updated.last_updated_30] • [promoted]