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Receptionist
ReceptionistThe Mar-a-Lago Club • West Palm Beach, FL, US
Receptionist

Receptionist

The Mar-a-Lago Club • West Palm Beach, FL, US
[job_card.30_days_ago]
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  • [job_card.temporary]
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Job Description

Job Description

Be a part of the most exclusive golf club in the Palm Beaches…

Trump International Golf Club is one of South Florida’s most prestigious private golf clubs. Ranked among the top courses in the country, our mission is to provide the finest experience anywhere in luxury golfing, dining, entertainment and relaxation. This is achieved through the Club’s majestic location, world-class amenities and the superior service provided by our dedicated staff.

If you wish to join an elite team, Trump International Golf Club is currently recruiting for the upcoming 2025-2026 season. Successful candidates must have a passion for the hospitality industry, commitment to excellence, great communication skills, strong work ethic, and understand the importance of teamwork.

Applications are now being accepted for the following seasonal position(s):

Receptionist

Summary: Administers front desk reception operation and assists the members and guests in an efficient, courteous and professional manner that maintains the Club’s high standards of service and hospitality.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Greets members and guests in a friendly and courteous manner.
  • Answers the phone in a timely manner and routes calls to the appropriate locations.
  • Oversees the reception area to ensure guests’ and members’ needs are met and area is kept clean.
  • Accommodates members & guests’ special requests whenever possible.
  • Coordinates and communicates with all departments' providing information pertaining to dining room reservations and guest requests.
  • Promotes the Club’s dining facilities, golf operation, and special events.
  • Answers inquiries and addresses member and guest concerns.
  • Creates flyers, menus and other promotional signage.
  • Makes and confirms reservations for dining, special events, transportation and entertainment.
  • Assists with general office duties when needed.
  • Seats members and guests in dining room during service when needed.
  • Adheres to all Club policies, procedures and safety protocols.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have knowledge of guests’ reservation systems; spreadsheet and word processing software, preferably Microsoft Office; and Google email.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

EOE/DFWP

Trump International Golf Club participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

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