Talent.com
Strategic Account Director
Strategic Account DirectorRicoh USA, Inc. • MA, United States
Strategic Account Director

Strategic Account Director

Ricoh USA, Inc. • MA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Join to apply for the Strategic Account Director role at Ricoh USA, Inc.

Overview

The Strategic Account Director, Life Sciences, is responsible for developing a strategic account plan to address and solve the client’s key challenges and business objectives. This role will define long‑term goals for assigned accounts, build key customer relationships, identify business opportunities, and lead strategic discussions. The Account Director will also coordinate customer participation in industry‑specific seminars and roundtables, engage subject matter experts and vendor partners to architect solutions, and ensure profitable revenue growth, service expansion, and overall account retention.

Key Responsibilities

Strategic Thought Leadership

  • Serve as an industry subject matter expert by facilitating strategic planning discussions with customers and participating in industry seminars.
  • Share and apply best practices with prospective customers and peer Account Directors.
  • Lead quarterly reviews and annual strategy sessions with appropriate subject matter experts.

Research and Networking

  • Prepare targeted questions to uncover key challenges and opportunities for value‑added solutions.
  • Connect customer requirements to industry trends and extract priorities from financials.
  • Collaborate with the Digital Solutions Center to address portfolio gaps and achieve client outcomes.

    • Account Development

  • Build strong relationships at all organizational levels to ensure account growth.
  • Identify key business owners and understand their objectives relative to overall account goals.
  • Present relevant content and updates to department heads on account activities.
  • Confidently articulate successful solution integrations.
  • Share best practices internally and externally through summaries and press releases.
  • Secure customer references and maintain relevant industry certifications.

    • Revenue Growth

  • Achieve annual revenue and profit targets with a focus on long‑term growth.
  • Develop robust business plans, including 1‑year and 3‑to‑5‑year strategic roadmaps.

    • Qualifications

  • Bachelor’s degree or equivalent experience.
  • Industry‑specific certifications preferred.
  • 5+ years of experience in Life Sciences and Pharmaceuticals.
  • 10+ years of successful sales experience.
  • Experience working with executive leaders in Fortune 1000 companies.
  • Proven track record in growing services.

    • Skills and Abilities

  • Business maturity and executive presence.
  • Strong follow‑up and negotiation skills.
  • Active ownership of self‑development.
  • Industry expertise and collaboration skills.
  • Excellent verbal, written, and presentation communication skills.
  • Ability to provide creative ideas and proactive solutions.
  • Proven ability to build and maintain professional relationships.
  • Understanding of solution design processes and technology applications within the industry.

    • Working Conditions

  • Office environment with standard conditions.
  • Minimal physical effort; primarily sedentary work.
  • Travel required (approximately 30%, including overnight).

    • The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

    Seniority level : Mid‑Senior level

    Employment type : Full‑time

    Industries : IT Services and IT Consulting

    #J-18808-Ljbffr

    [job_alerts.create_a_job]

    Strategic Account Director • MA, United States

    [internal_linking.similar_jobs]
    Director, Commercial IT

    Director, Commercial IT

    Entegris • Billerica, MA, United States
    [job_card.full_time]
    Billerica, MA / Chaska, MN / Aurora, IL.You will collaborate closely with business stakeholders to define strategic capability roadmaps and develop. This position requires a unique blend of technica...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Director, Enterprise Tech

    Account Director, Enterprise Tech

    Informa Group Plc. • Newton, Massachusetts, USA
    [job_card.full_time]
    This role is based in our Newton MA or New York NY office.The Enterprise Tech sales team represents the full breadth of Informa TechTargets brand to demand product solutions to the technology marke...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, US Strategic Sales & Analytics

    Director, US Strategic Sales & Analytics

    SharkNinja • Needham, MA, US
    [job_card.full_time]
    Director, US Strategic Sales & Analytics.SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Strategic Account Manager

    Strategic Account Manager

    New England Network Solutions • Lowell, MA, US
    [job_card.full_time]
    This is a hybrid work schedule (mix between Lowell office and home MWF).Base salary 55-75, total comp 90-110with abilityto exceed this range through an uncapped commission plan.Competitive benefits...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Echo Tech - $2,113 to $2,342 per week in Attleboro, MA

    Travel Echo Tech - $2,113 to $2,342 per week in Attleboro, MA

    AlliedTravelCareers • Attleboro, MA, US
    [job_card.full_time]
    AlliedTravelCareers is working with LRS Healthcare to find a qualified Echo Tech in Attleboro, Massachusetts, 02703!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Echo Tech - $2,113 to $2,342 per week in Attleboro, MA

    Travel Echo Tech - $2,113 to $2,342 per week in Attleboro, MA

    LRS Healthcare • Attleboro, MA, US
    [job_card.full_time]
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Key Account Director - New England

    Key Account Director - New England

    Madrigalpharma • MA, United States
    [job_card.full_time]
    Key Account Director - New England page is loaded## Key Account Director - New Englandlocations : MA - Massachusetts - Fieldtime type : Full timeposted on : Posted Yesterdayjob requisition id : ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Renewal Account Manager SLED

    Renewal Account Manager SLED

    ServiceNow • Waltham, Massachusetts, USA
    [job_card.full_time]
    What you get to do in this role : .Negotiate all facets of renewal contracts.Develop win / win negotiation strategies that maximize contract value while enhancing the customer relationship and the valu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Consulting

    Director of Consulting

    Mantis Innovation • Burlington, MA, US
    [job_card.full_time]
    Mantis Innovation provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint. We look at the entire facility—...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Enterprise SaaS Account Director – New Business

    Enterprise SaaS Account Director – New Business

    Aris Global LLC • Waltham, MA, United States
    [job_card.full_time]
    A life sciences software company is seeking an Account Director to drive sales of SaaS products within the Life Science industry. You will leverage your entrepreneurial drive and sales experience to...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Strategic Accounts

    Manager, Strategic Accounts

    Staples, Inc. • FRAMINGHAM, MA, United States
    [job_card.full_time]
    Staples is business to business.Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Corporate Account Director, Northeast - MA

    Corporate Account Director, Northeast - MA

    Ipsen • MA, United States
    [job_card.full_time]
    Corporate Account Director (CAD).Value & Access team and will lead the strategic and tactical execution of Ipsen’s portfolio in key corporate and federal accounts. They will ensure access for Ipsen ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data Annotation • Pawtucket, Rhode Island
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Strategic Account Manager

    Strategic Account Manager

    VirtualVocations • Lowell, Massachusetts, United States
    [job_card.full_time]
    A company is looking for a Strategic Account Manager (P&C).Key Responsibilities Manage 15-20 enterprise accounts with substantial monthly budgets Analyze performance metrics to develop account s...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Strategic Accounts

    Director, Strategic Accounts

    Symbotic • Wellesley, MA, United States
    [job_card.full_time]
    Symbotic is changing the way consumer goods move through the supply chain.Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation f...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Strategic Accounts Leader - Retina & Site of Care

    Strategic Accounts Leader - Retina & Site of Care

    Neurotech Usa Inc • MA, United States
    [job_card.full_time]
    A biopharmaceutical company based in Massachusetts is seeking a Head of Strategic Accounts to lead a team focused on strategic engagement in the Ophthalmology / Retina field.The ideal candidate will ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Account Management

    Director, Account Management

    AmerisourceBergen Corporation (Cencora) • Mansfield, MA, United States
    [job_card.full_time]
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Echo Tech - $2,113 to $2,342 per week in Attleboro, MA

    Travel Echo Tech - $2,113 to $2,342 per week in Attleboro, MA

    AlliedTravelNetwork • Attleboro, MA, US
    [job_card.full_time]
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified Echo Tech in Attleboro, Massachusetts, 02703!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]