We are looking for a dynamic, service-oriented VIP Reservation & Entertainment Manager with a strong background in upscale hospitality and guest relations. The ideal candidate will be a natural host, skilled in curating memorable evenings, cultivating VIP relationships, and coordinating entertainment programming that elevates our venue to world-class standards.
What You’ll Do:Manage and oversee VIP reservations, table bookings, and private events with precision and discretion
Act as the primary point of contact for high-profile clientele, delivering personalized and seamless experiences
Coordinate entertainment programming, including live music, DJs, dancers and special performances
Work with the operations, marketing, and service teams to design and execute premium events and activations
Anticipate guest needs, offering tailored recommendations on dining, cocktails, and cigar pairings
Build long-term relationships with guests, talent, and partners to grow our VIP and entertainment network
Maintain the highest standards of hospitality, ensuring every guest encounter feels bespoke and memorable
3+ years of experience in luxury hospitality, nightlife and entertainment management
Strong network of entertainment contacts and VIP clientele.
Polished, poised, and professional in both presence and communication
Ability to multitask in a fast-paced, high-volume environment while maintaining composure
Exceptional organizational skills and attention to detail
Knowledge of fine dining, premium spirits, and cigar culture is a plus
Miami-based
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VIP Reservation & Entertainment Manager (Nicabanos) • Miami, FL, US
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