A company is looking for a Customer Services Engineer who is passionate about real-time communication and AI.
Key Responsibilities
Provide technical support and troubleshoot issues for developers integrating SDKs and services
Engage with local developer communities and organize events focused on real-time communication and AI solutions
Act as a technical advocate for customers, providing feedback on recurring issues and feature requests
Required Qualifications
Strong interest in Large Language Models and modern AI application development
Solid understanding of networking fundamentals (TCP / UDP, NAT, firewall)
Experience with at least one platform : iOS, Android, Web, or backend technologies
Ability to read logs, debug SDK / API integrations, and reproduce technical issues
Experience in Developer Support, Solutions Engineering, or Developer Advocacy is a plus
Customer Support Engineer • Fontana, California, United States
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