Program Manager (Data Center Hardware)

About the role

The Program Manager (PM) is the main touch point and first escalation path for large customer engagements. The role is focused on overall account management including responsibility for all activities and resources on specific named Enterprise Services accounts. The PM is responsible for managing the Enterprise Services Project Manager(s) Project Engineer(s) and Project Coordinator(s); providing operational oversight between the Engineering and Sales teams during project planning technology staging installation and closure; facilitating the sale of Professional Services by properly managing client expectations; providing direction to the organization on continuous improvement to increase customer satisfaction and quality of service; and holding the organization accountable to agree upon processes. The PM must have exceptional communication skills and business acumen.

This role requires 30-50% travel

What youll be doing

• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Focus the team on the tasks at hand or the internal and external customer requirements
• Coordinates with internal and external customers as necessary.
• Acts as primary touch point for customer.
• Familiarizes the team with the customer needs specifications design targets the development process design standards techniques and tools to support task performance.
• Assures that the team addresses all relevant issues within the specifications / various standards.
• Provides necessary business information.
• Serves as meeting manager or chairman.
• Initiates sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.
• Ensures deliverables are prepared to satisfy the project requirements cost and schedule.
• Helps keep the team focused and on track.
• Coordinate team logistics
• Works with functional managers and the team sponsor to obtain necessary resources to support the teams requirements.
• Obtains / coordinates space furniture equipment and communication lines for team members.
• Establishes meeting times places and agendas.
• Coordinates the review presentation and release of project documentation.
• Coordinates meetings with the account team customer team project manager and functional management to discuss project impediments needed resources or issues / delays in completing project tasks.
• Communicate team status task accomplishment and direction
• Provides status reporting of team activities against the program plan or schedule.
• Keeps the practice managers informed of task accomplishment issues and status.
• Serves as a focal point to communicate and resolve interface and integration issues with other teams. Escalates issues which cannot be resolved by the team.
• Provides guidance to the team based on management direction.
• Embrace and support Computacenters mission and core values.

What you have

What you can expect

Theres so much more to enjoy about being at Computacenter than just having a rewarding addition to offering competitive compensation plans and long-term career opportunities we provide an attractive mix of benefit plans to contribute to your good health future financial security and peace of mind.

About us

Computacenter is a leading independent technology partner trusted by large corporate and public sector organizations. We help our world-renowned customers to source transform and manage their IT infrastructure to deliver digital transformation enabling users and their business. Were a public company quoted on the London FTSE 250 (CCC.L) and employ over 20000 people the US we support some of the countrys best-known businesses with regional hubs in San Francisco and Irvine CA; Norcross GA; Plano TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. Experience :

Manager

Key Skills

Children Activity,Feed,ASP.NET,Corporate Strategy,Health And Safety Management

Employment Type : Contract

Experience : years

Vacancy : 1