United FP Management LLC

Member Service Rep

THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgement free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it's all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that's what you need. We need you, because face it, our planet wouldn't be the same without you. You belong!

ORGANIZATION OVERVIEW Title : Member Service Rep Location : Maricopa Planet Fitness Status : Non-Exempt Reports To : Club Manager THE OPPORTUNITY Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people's lives for the better every day, helps them live healthier, doesn't judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!

What You'll Be Doing As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create "raving fans" by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.

• You will ensure equipment is maintained, handling minor repairs so equipment is always ready for member use.
• You will ensure our club and equipment is super clean because members value this and we're known for that too!
• Finding new and current members to PF and our fitness classes.
• Safety of our teams and members in a judgement-free environment are our priority. You will be a key player in monitoring and promoting our gym policies and safety practices to ensure we are living up to our commitments.
• Be a leader that is dedicated to self-improvement and personal growth! Be passionate love what you do! Have fun and invite members to do the same!

Note : This job description is just the beginning of how you can contribute to the growth of our business. We look forward to the journey ahead and how duties, responsibilities, and activities may change as we learn and grow.

What You'll Bring to the Table :

A few other things we want you to know :