Patient Services Representative

A company is looking for a Patient Services Representative II - Call Center (Remote).

Key Responsibilities

Handle over 100 calls per day, assisting with scheduling appointments and taking detailed messages

Utilize independent thinking to assess and prioritize urgent versus routine matters

Understand insurance protocols and manage referrals effectively

Required Qualifications

High school diploma required

Call Center or Front Desk experience preferred

In-depth knowledge of insurance preferred

Ability to balance multiple priorities and handle challenging situations

Experience using personal computers and relevant software applications