Community Manager - Wilmington, NC

Description

What does this role entail? The Community Manager manages and coordinates the team members’ daily activities and resources of the property to achieve established budgeted financial and operational goals. Ensures that the operation of the property complies with Company policies and procedures and all laws and regulations governing multi-family housing operations.

Essential Roles You Will Play:

• Employee champion. Manage team and perform employee evaluations. Interview, hire, orient, and train new hires.
• Meet targeted revenue goals by increasing sales and implementing short/long-term marketing and leasing strategies. Identify areas for improvement for property.
• Budget modeling, forecasting, and profitability analysis and management. Complete financial records, documents, and reports. Invoicing Management.
• Gather, analyze, and interpret market and economic trends that may impact the property and recommend improvements. Keep informed of changes in technology, industry and standards, leasing and sales tools and processes.
• Lease enforcement process – apartment inspections, evictions, collections, notifications, and other processes as outlined in lease agreement and take appropriate action.
• Client/Owner Management – conduct property tours and provide updates on property’s performance and meet with client as needed. Contractor and Vendor Management.
• Responsible for safety, cleanliness, and general appearance and curb appeal of property, and reporting any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents. Ensures property maintenance team complies with Company’s standards regarding service requests.
• Resolve customer complaints and issues.
• Be curious about our competitors by shopping competition and building relationships within your market and the industry.
• Other duties as assigned.

Work Hours and Work Environment (may vary by state and location):

Schedule: 40 hours in a regular work week.

Typical Site Hours of Operation

(may vary by site)

· Monday – Friday: 9am – 6pm

· Saturday: 10am – 5pm

· Sunday: 1pm – 5pm

Essential Requirements

· Must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.

· Works in an office environment but also have frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Qualifications Summary:

To perform this job successfully, the requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Education and Experience:

Education: High School Diploma or GED Equivalent

Supervisor Experience: 1 - 3 Years Proven skills sufficient to hire, lead, direct, evaluate, and manage subordinates and team members, are required.

Management: 1 - 3 Years Multi-Family Property Management

Experience Preferred: Property Management, Sales, Marketing, and Customer Service background sufficient to manage the day-to-day operation of an apartment community.

Advanced Skills: Communication, Presentation, and Delivery Skills with ability to connect to people at all levels.

Computer Skills: Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes. Strong proficiency in property management software (preferably Entrata Yardi and/or One Site).

Licenses and Certificates Requirements:

Licenses Current Valid Driver's License

Certifications None

Physical Requirements:

Weights Requirements: Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance.

Mobility Requirements: The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat. Intermittently required to sit and perform keyboard work.

Travel Requirements: Routine local travel may be required to run business-related errands including but not limited to meetings and training. Non-local travel may be required for business-related responsibilities.

Additional Information:

RangeWater is a drug-free, harassment free workplace, and an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.

Rangewater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.