Area Supervisor

Area Supervisor

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success
• Career growth
• Teamwork
• Our commitment to diversity, equality & inclusion, and our community

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the store as well as the general operations and supervision of the store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the store, supervising associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising company operational processes as needed.

Essential Functions:

• Maintaining safe & secure environments
• Customer service
• Personal and store brand
• General merchandising
• Loss prevention
• Front end supervision and operations
• Fitting rooms
• Administrative duties as assigned by store manager

Competencies:

• Manages work processes
• Business acumen
• Plans, aligns & prioritizes
• Builds talent
• Collaborates
• Leading by example
• Communicates effectively
• Ensures accountability & execution

Qualifications and special skills required:

• Excellent verbal communication skills
• Fluency in English
• Prior customer service and supervisory experience preferred
• Familiarity with point-of-sale equipment and applications
• Ability to perform basic mathematical calculations commonly used in retail environments
• Ability to work evenings and weekends

Physical requirements/ADA:

• Ability to use all store equipment, including PDTs, registers and PC as required
• Ability to spend up to 100% of working time standing, walking, and moving around the store
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
• Ability to occasionally push, pull and lift more than 25 lbs
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies
• Certain assignments may require other qualifications and skills
• Associates who work stockroom shifts: ability to regularly push, pull and lift more than 20 lbs

Supervisory responsibilities: Retail Associates Stockroom Leads (where applicable)