Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Youngsville, LA, US
[error_messages.no_longer_accepting]
Associate Team Leader

Associate Team Leader

H&R Block • Youngsville, LA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates

    • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher

    • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #18104

    [job_alerts.create_a_job]

    Associate Team Leader • Youngsville, LA, US

    [internal_linking.related_jobs]
    Shift Leader 816

    Shift Leader 816

    WhiteWater Express Car Wash • Broussard, LA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Shift Leader At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the co...[show_more]
    [last_updated.last_updated_30]
    Burger King Team Member

    Burger King Team Member

    GPS Hospitality • Abbeville, LA, US
    [job_card.full_time] +1
    Our Team Members are the face of our company and the first step in providing quality service and hospitality to our guests. If you're looking for a full-time position, or just a part-time job that s...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Food / Consumables Team Associate

    Food / Consumables Team Associate

    Walmart • Abbeville, LA, US
    [job_card.full_time]
    Food / Consumables Team Associate.Charity Street Abbeville, LA 70510-4140.Shift may start between 8 : 00am - 11 : 00am.Shift may start between 1 : 00pm - 4 : 00pm. Food and Consumable associates are focused o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Lead

    Shift Lead

    Pizza Hut • Maurice, LA, United States
    [job_card.full_time]
    The Shift Lead supports the Restaurant General Manager and Store Assistant General Manager in their efforts to oversee all the restaurant operations. The Shift Lead assists in management activities ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Stock Associate

    Stock Associate

    Family Dollar • Youngsville, LA, USA
    [job_card.full_time]
    Join the Family Dollar team as a Stock Associate and help us keep our store shelves stocked and organized.As a Stock Associate, you will receive and process shipments, restock merchandise, and assi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    LEAD SALES ASSOCIATE-PT in BROUSSARD, LA S30680

    LEAD SALES ASSOCIATE-PT in BROUSSARD, LA S30680

    Dollar General • Broussard, LA, US
    [job_card.full_time]
    Job Opportunity At Dollar General.Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers save time.Function as a cashier and / or stocke...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead, Petsense

    Team Lead, Petsense

    Tractor Supply Company • Abbeville, LA, United States
    [job_card.full_time]
    This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer ser...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Associate - Morning & Lunch Shift

    Customer Service Associate - Morning & Lunch Shift

    Raising Cane's • Broussard, LA, US
    [job_card.full_time]
    As an important part of our team, Customer Service Associates impact all areas of the customer experience.As the name suggests, your main priority is to provide great customer service.In this role,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Kitchen Team Member

    Kitchen Team Member

    Jasons Deli • Lafayette, Louisiana, United States, 70508
    [job_card.full_time]
    Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976.At Jason's Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, an...[show_more]
    [last_updated.last_updated_30]
    LPN-Hospital / Inpatient - OLGMC 9W Med Tele - Full Time (Nights - 7P-7A)

    LPN-Hospital / Inpatient - OLGMC 9W Med Tele - Full Time (Nights - 7P-7A)

    Ochsner Health System • Broussard, LA, United States
    [job_card.full_time]
    We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member - Cashier / Sales Associate / Retail

    Team Member - Cashier / Sales Associate / Retail

    Tractor Supply Company • Abbeville, LA, United States
    [job_card.full_time]
    The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.Do you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Camp Group Leader-Elevation Station (Broussard, LA)

    Camp Group Leader-Elevation Station (Broussard, LA)

    Kidcam Camps • Broussard, LA, US
    [job_card.full_time]
    Supervise, interact, and engage with a group of campers, assisted by 1 or more counselors.Assure camper safety and report issues to Camp Director. Follow a schedule of activities and assist and enco...[show_more]
    [last_updated.last_updated_30] • [promoted]
    NDT Level II UTSW Technician

    NDT Level II UTSW Technician

    Oceaneering International, Inc. • Broussard, LA, United States
    [job_card.full_time]
    Oceaneering Integrity Management and Digital Solutions (IMDS) delivers capability, safety, and reliability.We help our customers make informed decisions and manage risk associated with their oil an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Lead

    Shift Lead

    Taco Bell • Youngsville, LA, United States
    [job_card.full_time] +1
    Shift Lead Youngsville, NC Job Details Job Location : 0162 TB - 1050 US Highway 1, Youngsville, NC 27596 - Youngsville, NC Salary Range : $14. Hourly Description Shift Leader - Lead, Inspire, an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    NYJK Management Services • Lafayette, Louisiana, United States, 70508
    [job_card.full_time]
    The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management ...[show_more]
    [last_updated.last_updated_30]
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDash • Abbeville, LA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Taco Bell • Youngsville, LA, United States
    [job_card.full_time]
    Shift Leader Youngsville, LA "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    LEAD SALES ASSOCIATE-FT in MAURICE, LA S22435

    LEAD SALES ASSOCIATE-FT in MAURICE, LA S22435

    Dollar General • Maurice, LA, US
    [job_card.full_time]
    Dollar General Job Opportunity.Dollar General Corporation has been delivering value to shoppers for more than 80 years.Dollar General helps shoppers save time. Function as a cashier and / or stocker a...[show_more]
    [last_updated.last_updated_30] • [promoted]