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Service BDC Agent Toyota of North Austin
Service BDC Agent Toyota of North AustinGroup 1 Automotive • Austin, Texas, USA
Service BDC Agent Toyota of North Austin

Service BDC Agent Toyota of North Austin

Group 1 Automotive • Austin, Texas, USA
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  • [job_card.full_time]
[job_card.job_description]

Overview

Toyota of North AUstin is part of the fast growing Group 1 Automotive a leader in automotive retail. We are growing and looking for a Service BDC Agent to work with a Quality Dealership representing a Quality Product!

  • Do you enjoy working on the phones and setting appointments
  • Have you been successful in Telemarketing Collections or Customer Service but are looking for a company who values you as a professional

Benefits

  • Health Dental Vision Life and Disability Insurance
  • 401(k) with company match
  • Paid Time-off
  • Employee stock purchase plan
  • Employee vehicle purchase program

    • Responsibilities

  • Communicate effectively with our customers via Phone Internet or Text.
  • Respond to customer inquiries immediately.
  • Learn and follow the scripting required by our process.
  • Set appointments for our customers.
  • Study learn and understand our maintenance we offer.
  • Collect the total retail charges from the customer in cash check or authorized charge account.
  • Provide the customer with the proper change and / or receipts.
  • Properly document charge purchases according to the policies established by the office manager.
  • Learn and maintain a thorough knowledge of Dealership policies products and procedures.
  • Establish personal goals that are consistent with the productivity requirements of the Dealership.

    • Qualifications

  • High School Diploma or equivalent.

    • Good communication skills both verbal and written.

    Superior customer service skills.

    Professional appearance and work ethic.

  • All applicants must pass pre-employment testing to include : background checks MVR and drug testing in order to qualify for employment

    • Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment great benefits and ongoing training and support. If you are in alignment with our values of integrity transparency professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

    Group 1 Automotive is an Equal Employment Opportunity employer.

    Required Experience :

    Unclear Seniority

    Key Skills

    Anti Money Laundering,Arm,Fire Safety,Heavy Bus Driving,Aluminium,Apache Commons

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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