Medical Secretary

Benefits :

401(k)

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Vision insurance

Ackerly McBride Group is a direct primary care private practice for internal medicine located in Spring Valley in Washington DC. We provide outstanding patient-centered care. Our team is skillful, collaborative and kind.

Why join Ackerly McBride Group?

Ackerly McBride Group is seeking a Medical Secretary to support our doctors and other secretaries with patient care and administrative work. Our clinical philosophy is helping patients live longer and better. The right candidate is a team player with high agency, has a passion for customer service, and excellent communication skills.

Work Schedule - Monday through Friday 745AM-430PM, with an hour break for lunch.

Required Responsibilities and Skills :

Front Desk / General Patient Management

• Greet and assist patients in a friendly and professional manner, ensuring a positive

experience.

• Schedule appointments, manage patient reminders and records, handle prescription

requests and refills, and maintain the appointment calendar.

• Help facilitate patient referrals to specialists, following up on their status as needed.
• Prepare patient charts and ensure accurate and complete documentation.
• Organize and maintain electronic and physical patient records, ensuring confidentiality

and compliance with privacy regulations.

• Maintain a clean and organized reception area, ensuring a comfortable environment

for patients.

• Assist with general office tasks, such as filing, scanning, and managing incoming and

outgoing correspondence.

• Coordinate with other staff members to facilitate seamless patient care.
• Assist in training new secretarial staff, providing support for their roles until they are

trained up, as needed.

New Patient Care Coordination :

• Facilitate enrollment of new patients by explaining the practice, the membership

options / tiers, the relationship with insurance / Medicare, billing, the patient portal, on call

services—and answering any questions.

• Communicate with potential new patients using templated email invitations, following

up to ensure timely registration.

• Register new patients via the HINT billing platform, confirm their membership

agreement and account, request medical records, open a new chart on Elation, and

schedule them for their first appointment.

• Maintain a patient waiting list, and communicate with waitlisted patients as needed.

Medical Assistant experience or willingness to learn and be trained :

• Perform EKGs, blood draws, and point-of-care laboratory testing as needed; process

testing and entering results into the EMR.

• Collect patient vital signs, room patients, and refresh used exam rooms for incoming

patients.

• Help stock, refresh, and reorder lab, exam room, and office supplies as needed in

coordination with our practice manager.

• Generally be available to assist the physicians and PAs in their clinical duties as needed.

Qualifications :

• Previous experience in medical administration, clinical support, or a related field is preferred. Medical students or those with a strong interest in healthcare are encouraged to apply.
• Familiarity with medical terminology is helpful.
• Clinical experience or education is a plus, as responsibilities may include taking vitals, assisting with exams, and other patient care support tasks.
• Strong communication, organization, and customer service skills.
• Professional, friendly, and collaborative attitude with a willingness to learn.
Benefits :
• 401(k)

Pay : $21-$26 / hr, based on experience.

Apply Today :

We are excited to meet candidates with a can-do attitude and a passion for healthcare. Please submit your application through this portal only—do not call. If you have questions, you may email admin@ackerlymcbride.com.

Interview Process :

Please submit your application. We will take a few weeks to review all the applications, should you move on to the next steps, there will be 3 rounds of interviews both remote and in person with various current members of the team.