Job Description
Job Description
Summary of Position :
Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each servers primary objective is to show our guests such a delightful time, they will want to return again and again. By attentively engaging guests, servers are acutely aware of the guests needs and desires, which will be matched to our offerings.
Duties & Responsibilities :
- Follow all JTR Group policies and procedures
- Prepare the restaurant for service by manicuring section, sweeping, polishing wares, etc.
- Greets guests quickly and with a welcoming smile; Be polite, professional, and courteous in guest interactions
- Engage guests informing them of who we are and what we offer
- Provide guests with information regarding food and beverages, specials, suggestions on wine and cocktail pairings, and answer preparation questions
- Suggestively sell items the guest may be interested in or that we are actively promoting
- Naturally promote special events and other JTR locations
- Take orders efficiently and accurately, then ring in directly to POS. Identify guests dietary needs and special requests
- Ensure guest satisfaction with their meal
- Knowledgeable in Isla's products served
- Must be able to obtain Tulsa County Food Handlers Permit
- Complete all other tasks / duties assigned
Qualifications :
Be 18 years of age or olderBe able to communicate respectfully and honestly with others, including all staffHave knowledge of service, food, and beverage with at least 3 years of experience in front of house operations (or 1 year of fine dining experience)Have a valid THD Food handlers License and comply with all THD guidelinesHave a valid ABLE Commission LBW license and comply with all ABLE lawsHave POS experience and be able to do basic math calculationsHave the ability to work in a standing position for long periods of time, up to 6 hoursPersonality Considerations :
Focus on service, quality, and hospitalityGreat guest and employee relationsDemonstrated creativity and forward-thinkingSelf-motivatedConfidentTeam-orientedAmbition to grow within the companyDesire for continued education and growthKindHonestTrustworthyRespectfulFinal Considerations :
We are looking for Servers who embrace our belief that we strive to meet and exceed the expectations of our mission daily. We are committed to providing the best possible service, food, and beverages for our guests to their absolute delight. In addition, our responsibility is to provide a safe and profitable work environment for our employees to excel and prosper. We are looking for someone who truly cares about people, their happiness and success, the well-being of others around them, and the community.