Front Office Assistant

While a general dentist provides oral care support that meets the needs of most patients there are times when specialized treatment from a periodontist is necessary. Periodontists specialize in diagnosing treating and preventing periodontal disease. While general dentists can support the health of your gums through regular cleanings and / or scaling and root planning procedures patients who have more advanced gum disease may need the support of a periodontist. Periodontists can provide a wide range of treatments but specialize in diagnosing and treating gum disease providing cosmetic support and placing maintaining and repairing dental implants. We are proud to provide a state-of-the-art facility for the highest quality dental care available. It is one of our top priorities to protect the well-being of our valued patients. For this reason our office meets and surpasses all OSHA (Occupational Safety and Health Administration) and CDC (Center for Disease Control) standards. We are confident that you will feel right at home in our office as we welcome all patients as if they were family.

To learn more about our office check out our website here :

Our dental front office associates are the heart of our practice  they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team you will have :

Work-Life Balance :  (Monday Tuesday & Thursday 7 : 30AM-4 : 00P Wednesday and Friday 7 : 30- 2 : 00.)

Time Off : Up to 3 weeks PTO  8 Paid Holidays (PTO rolls over!)

Parental Leave : Up to 3 weeks paid

401(k) Match

Health Benefits : Medical dental vision HSA & FSA earn up to $2000 / year when selecting our quality care plans

Employee Assistance Programs : Free 24 / 7 support for personal financial & legal issues

CE & Growth : SPEAR access continuing education

Wellness Perks : $28 / month gyms 12K on-demand workouts when selecting our quality care plans

Pet Insurance : Flexible plans 24 / 7 telehealth for your pet

Compensation : $21-23 / Hour

Key Responsibilities

Build and maintain productive schedules for our doctors and hygienists

Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients

Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing

Coordinate financial agreements and consent forms for the patients financial responsibility of dental treatment

Assist patients with understanding their treatment plan and increase dental case acceptance

Assist with patient check-in registration and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices

Ensure efficient office operations including distribution / response to mail scheduling answering and returning of phone calls responding to patient billing inquiries and direction of workflow as necessary

Qualifications :

Customer service experience

Dental office experienced (preferred)

Additional Information :

We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

Remote Work : No

Employment Type : Full-time

Key Skills

Corrosion Inspection,Computer Hardware And Networking,KG Teaching,Marketing & Branding,Bpel

Experience : years

Vacancy : 1