IT Admin Level 2

IT Admin Level 2

American Rheinmetall is a leader in the design, development, and production of advanced tracked and wheeled vehicles, vehicle systems, and critical components that support U.S. military modernization. Our expertise spans electronic and mechanical systems, fabricated structures, armored products, rubber solutions, and track systems, delivering reliable innovation to both defense and commercial markets. As part of the global Rheinmetall family, we combine proven heritage with forward-looking technology to provide solutions that defend and feed the world.

Job Summary : The IT Administrator II is responsible for the identification, implementation, and security of effective and reliable information technology systems to maximize business productivity for all business units. They would also be responsible for supporting engineering and development software support

Essential Functions :

• Work with IT management to ensure the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards / procedures for implementing technical solutions.
• Maintain software and hardware systems that integrate all company software, hardware and telecommunication systems and ensures optimal uptime performance.
• Inventory management including company hardware, and software licensing tracking.
• Familiarity with a Windows / AZURE Active Directory environment including user, group and licensing
• Provide support to Engineering Systems applications as required.
• Provide Help desk support for software and hardware related issues to all group users and escalating issues as necessary.
• Assists with research and evaluation of new technologies, techniques, threat control and best practices to optimize efficiency and usability and minimize vulnerabilities.
• Creates, organizes, and updates documentation of IT processes, policies, licensing and systems
• Presents IT equipment and policy training to staff as required.
• Windows and ESX Server management including but not limited to networking, disk management, security, AV and vulnerability management, and other IT administrative functions.
• Monitor system performance, analyze and detect issues related to network, servers, and other related IT issues as they relate to established standards. Also recommends any enhancements to improve operations for increased stability and system capabilities.
• Performs any software or hardware improvements and customized upgrades to adapt exists programs to meet user and business requirements.
• Assists with onboarding of new users including collecting requirements, setup and deployment.
• Support Engineering and Development software to ensure digital thread continuity.

Supervisory Responsibility : None

Minimum Qualifications :

Knowledge, Skills and Abilities (as demonstrated through experience, training and / or testing) :