Strategic Sourcing / Category Management Senior Advisor - Business Process Outsourcing (BPO)- Hybrid

Overview

The Category Management & Strategic Sourcing Senior Advisor is accountable for end-end sourcing and contracting of Cigna's Business Process Outsourcing (BPO) category. Responsibilities include driving sourcing strategies, managing the competitive bid process, recommending a supplier that best meets the business objectives, and delivering a negotiated contract that governs the supplier relationship.

The Senior Advisor has a lead role in creating category strategies in collaboration with business owners. The Senior Advisor is an escalation point for the team in navigating decisions and actions of these internal stakeholders.

Responsibilities

• Develop annual category plans that include supplier market trends, spend analysis, and strategic business objectives.
• Proactively identify, develop, and execute supplier enabled projects that drive cost savings, risk reduction and quality improvement.
• Execute Master Service Agreements, Statements of Work, and Change Orders that optimize benefits and minimize risks to Cigna.
• Work in conjunction with the Third Party (Supplier) Management team to create and manage mutually beneficial long term supplier partnerships, while consolidating the existing supplier base.
• Support scheduled and ad-hoc reporting on supplier and category performance.
• Support continuous improvement of the sourcing and procurement process.
• Maintain and promote sound relationships with suppliers and internal stakeholders.
• Serve as a valued advisor to business buyers of consulting and professional services.

Qualifications

• BA / BS in Business, Supply Chain, or related field; or relevant work experience.
• 7+ years of progressive experience within a large, global organization.
• Experience within BPO category preferred.
• Excellent project management, negotiation, and communication skills.
• Structured problem solving and decision making skills.
• Ability to apply fact - based negotiation principles and tactics.
• Fundamental understanding of corporate and administrative supply chains.
• Ability to work well in a dynamic and rapidly changing environment
• Cross - functional business team environment experience preferred with an ability to foster working relationships with the team and across internal departments.

This position includes regular contact with the following:

• Executive leaders of strategic initiatives that require consulting support
• Directors and Managers of projects that align to strategic initiatives
• Senior Director, Director and Senior Advisor staff within Global Procurement & Third-Party Management
• Matrix Partner Managers and Specialists
• Supplier sourcing and contracting teams