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Programs Office Special Assistant
Programs Office Special AssistantResearch Foundation for Mental Hygiene • New York, NY, US
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Programs Office Special Assistant

Programs Office Special Assistant

Research Foundation for Mental Hygiene • New York, NY, US
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Programs Office Special Assistant

New York City Department of Health and Mental Hygiene, Division of Mental Hygiene seeks one (1) full-time Programs Office Special Assistant for the Bureau of Children, Youth, Families & Developmental Disabilities with primary responsibilities supporting the implementation of strategic priorities for the Office of Programs.

The Bureau of Children, Youth, Families & Developmental Disabilities (CYF-DD) is responsible for planning and monitoring much of NYC's comprehensive network of child and adolescent community mental health services. CYF-DD relies on research and surveillance to guide its decisions around service planning, implementation and evaluation and incorporates a health equity lens into its work. CYF-DD oversees a portfolio of over 100 programs and supports a family-driven, individualized and strength-based approach to care.

The Office of Programs oversees the management of contracts providing mental health services to children, youth, and families and monitors programs through data analysis, site visits and provides technical assistance to providers to improve program quality. The portfolio under the Office of Programs includes the Crisis Response Unit, Non-Medicaid Care Coordination, Court-Involved Youth, School Response Teams and Adolescent Skill Centers. The Office collaborates across Bureaus within the Division of Mental Hygiene to complete the timely submission of contracts, payments and contractor performance evaluations.

Reporting to the Senior Director of Programs, the Programs Office Special Assistant will support the implementation of administrative and strategic priorities for the Office of Programs and perform the following tasks :

  • Plan, organize and manage administrative tasks key to supporting strategic priorities
  • Ensure scheduling, preparing for and / or following up on meetings, e.g., prepare agendas, meeting materials, and minutes; draft communications for meeting participants; ensure appropriate follow-up on action items
  • Review and summarize program data to support program consultants' delivery of technical assistance and decision-making
  • Prepare report summaries related to providers' services and / or performance
  • Track and monitor provider contracts and underspending in coordination with Sr. Director of Programs
  • Review data collection and management tools, to optimize our use of them
  • Organize internal processes related to program planning, monitoring, evaluation and quality improvement
  • In collaboration with leadership, update policies and procedures and program guidelines
  • Conduct internet research on evidence-based models of service delivery and / or promising practices and summarize findings
  • Contribute to the design of new programs and procurement-related documents such as Requests for Proposals
  • Consult and collaborate with offices within the Bureau on special projects
  • Maintain / update provider mailing lists and distribute provider communications as needed
  • Participate in internal and external workgroups, as needed.

Minimum Qualifications :

  • Bachelor's degree in a relevant field and 2 years of experience in administrative, operations / organizational or program planning / evaluation.
  • Master's degree in a relevant field and 1 year of experience in administrative, operations / organizational or program planning / evaluation.
  • Preferred Qualifications :

  • Experience with Microsoft Office Suite
  • Experience with and / or understanding of DOHMH contracted programs and contracting processes
  • Good interpersonal and communication skills
  • Experience preparing written summaries and reports
  • Strong organizational, coordination and planning skills.
  • Ability to prioritize work, meet deadlines and produce quality results with attention to detail.
  • Remote Work Policy : DOHMH employees working through RFMH are allowed a Hybrid option post training and onboarding.

    Sponsorship Policy : Applicants must be authorized to work in the U.S. Unfortunately, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

    Location : 42-09 28th Street, Long Island City, NY 11101

    To Apply : Submit a resume and cover letter on our website at https : / / rfmh.applicantpro.com / jobs / . Only applications submitted through our website will be considered.

    The Mission of the Research Foundation for Mental Hygiene, Inc. (RFMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. RFMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, RFMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring that RFMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. RFMH is an equal opportunity / affirmative action employer.

    The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Affirmative Action / Equal Opportunity Employer - Disabled / Veteran, 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a) compliant.

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