Auto Injury Program Coordinator

Auto Injury Program Coordinator

Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.

GENERAL STATEMENT OF DUTIES

The AIP Coordinator is responsible for tracking all patient's in the AIP program. They will assist in obtaining authorizations for all upcoming procedures, services, etc. The Coordinator is required to correspond with internal staff as well as attorney firms.

ESSENTIAL FUNCTIONS

• Review patient accounts for accuracy and completeness.
• Flag accounts that require discussions with the attorney and / or patient.
• Communicate with Check-In / Check-Out staff regarding patient balance issues.
• Review, print, provide and be able to explain patient itemized statements as requested.
• Obtain authorizations for appointments including upcoming diagnostics, surgeries, injections, physical therapy and procedures.
• Respond to telephone calls from internal staff, patients, attorneys and case managers.
• Communicate verbally and in writing regarding AIP Department protocols and policies.
• Maintain spreadsheets of all patients that are part of the AIP program.
• Responsible for all other assignments as directed by the Case Manager.

EDUCATION

EXPERIENCE

KNOWLEDGE

SKILLS

ABILITIES

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.