Transitional Assistant Program Manager - Central / West MA

Transitional Assistant Program Manager

The Transitional Assistant Program Manager will oversee participants transitioning from skilled nursing facilities to community living with appropriate supports. These services assist adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury.

This position must be motivated by being an instrumental part of giving a participant at a facility level of care the opportunity to rejoin community living with support in place to live a safe and fulfilling life.

Work collaboratively and under the instructions of discharge planners and State Case Managers.

Assist and support TA Coordinators with the execution of service plans designed to develop, maintain, and / or maximize the participant's independent functioning in self-care, physical, and emotional growth, socialization, communication, and vocational skills.

Location : Travel required between offices in Springfield, Pittsfield, Amherst, Auburn, Leominster, and Marlborough.

Responsibilities :

Leadership / Management :

• Serving as a point person for new referrals, performing an additional intake in order to properly assign TA Coordinators by caseload and skill sets.
• Assisting in the recruitment, training, and onboarding of new TA Coordinators.
• Reviewing TA Coordinator caseloads and having regular meetings to review participants.
• Reviewing team TA plans and provide recommendations.
• Reviewing team billable hours and provide guidance for maximization.
• Serving as the Guardian Angel Ambassador / Liaison in asking questions and seeking guidance from MassAbility.
• Leading TA team meetings providing an agenda, ensuring participation and focusing on challenges, successes, new program information and resources, and company initiatives.
• Assisting in refining and creating necessary documents and processes.
• Focusing on benchmarks such as HSE bonuses and conversion rates for ongoing Guardian Angel services.

Performing business development by identifying new referral opportunities, arranging meetings, and regular follow-up and relationship management.

Identify training opportunities to maintain and improve TA service-related knowledge.

Assisting in the evolution of this new role.

Ensuring billing preparation is completed by company deadlines.

Providing problem-solving support to TA Coordinators.

Operational :

Requirements :

Submit your resume now for consideration!

Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.