Debt Recovery Specialist II

Debt Recovery Specialist Ii

Financial Pacific Leasing, a subsidiary of Columbia Bank, is seeking a debt recovery specialist ii for corporate finance in federal way, washington, and phoenix, arizona. we cultivate an environment where our associates can thrive. our commitment to supporting both our staff and customers is made possible by the dedication of our employees. we hold dear values such as trust, care, innovation, continuous learning, customer focus, and being result oriented. we are enthusiastic about meeting candidates who embody these principles. we seek individuals who are results-driven, independent thinkers, collaborative workers, and aligned with our broader mission.

qualified applicants should enjoy working as a team and independently, possess strong communication skills and have experience in working with a fast paced, goal oriented environment. excellent benefits and retirement package.

job purpose : in this role, you will be responsible for recovering losses and deficiencies by way of litigation, forbearance agreements and other alternatives, minimizing dollars being charged off in assigned caseload. ensures correct action is taken on bankruptcies. performs all other duties as assigned by management.

essential duties and responsibilities :

• meet and exceed company goals, particularly in loss prevention, in a professional and businesslike manner.
• communicate with lessees who are 90+ days delinquent via telephone, mail, personal contact, or other professional methods to collect monies owed to financial pacific.
• maintain complete and accurate collection notes in the system to ensure clarity for others regarding conversations and arrangements with lessees.
• keep monthly and year-to-date reports on individual results.
• possess knowledge of relevant legal, bankruptcy, and fcra laws.
• attempt to negotiate settlements before recommending external actions (attorney or collections).
• evaluate guarantors' financial condition before pursuing lawsuits to ensure collectability.
• thoroughly and accurately evaluate each assigned contract to maximize collection at minimal expense.
• understand the details of each contract, including status, guarantor, equipment location, and equipment values.
• provide the highest level of customer service to all lessees, vendors, brokers, and staff.
• maintain confidentiality of all company information.
• develop and maintain positive relationships with all financial pacific company managers and staff.
• assist and support other staff as needed.
• ensure regular and predictable attendance and punctuality.
• perform all other duties as assigned by management.

about you :

be a part of a company that invests in you!

compensation & benefits :

we offer a competitive total rewards package including base salary and comprehensive benefits. the hourly pay rate for this role is $23.10 - $26.06 and will depend on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, and education. the role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. we offer eligible associates cost-effective benefit options including comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, paid time off for vacation, illness, volunteerism, and holidays. benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.