Guest Services Agent (PBX)

Why work for The Sheraton San Diego Resort

If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience Sheraton San Diego Resort is a fit for you! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay and our associates love to work!

The Sheraton San Diego Resort is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a very complete benefit package; health insurance paid time off retirement plan dental insurance vision insurance life insurance employee discount employee assistant program food provided.

Summary of Job Description

As the pivotal role in our Front Office the Guest Service Agent embodies excellence in hospitality. With a keen focus on surpassing guest expectations they orchestrate seamless stays serving as the primary point of contact via phone and in-person interactions. From personalized assistance to efficient handling of registrations checkouts and billing they ensure every guests experience is nothing short of exceptional. Join our team and be the architect of unforgettable memories for our cherished guests. Strong communication and the ability to work in a fast-paced environment are crucial for this role.

The hourly rate for this position is $22.30

Education / Experience

• Minimum 1 year experience in hotels banquets or events.
• High School Diploma or equivalent education required.

Work Hours

Job Requirements

Job Responsibilities

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract express implied or otherwise and does not alter the at will employment relationship of the employer or employee. Management reserves the right to change modify and / or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability please contact : .

Sheraton San Diego Resort is an Equal Opportunity Employer M / F / Disability / Veteran and Drug Free.

Required Experience :

Unclear Seniority

Key Skills

Restaurant Experience,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Cashiering,Food Safety Experience,Guest Relations Experience,Animal Handling,Front Desk,Guest Services,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1